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Symptoms:  

You have set your Box user's permissions correctly but getting the following error

OAuthSystemException while executing http call (https://api.box.com/2.0/events?limit=450&stream_type=admin_logs&created_after=2022-05-22T13:44:20Z). Client error: java.io.IOException: Server returned HTTP response code: 403 for URL: https://api.box.com/2.0/events?limit=450&stream_type=admin_logs&created_after=2022-05-22T13:44:20Z

 

Diagnosis:

The first issue to look at would be that the user does not have the correct permissions.  Make sure that the user has the below correct permissions set in your Box admin console 

box_int.png

 

Solution:

If your permissions are correct our next recommendation would be to open an incognito window and log into FlexeraOne in this incognito window.  Once logged into the incognito window go through the Box Integration setup.  We have seen that his usually gets past any error shown above.

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Last update:
‎Jun 30, 2022 08:11 AM
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