Some users may be experiencing issues when trying to access customer resources like the Case Portal or the Product Licensing Center. Our team is aware of the issue and is working to resolve it. Clickherefor more information.
The first issue to look at would be that the user does not have the correct permissions. Make sure that the user has the below correct permissions set in your Box admin console
Solution:
If your permissions are correct our next recommendation would be to open an incognito window and log into FlexeraOne in this incognito window. Once logged into the incognito window go through the Box Integration setup. We have seen that his usually gets past any error shown above.