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tblock
Level 2
‎Sep 08, 2021 05:14 PM

SaaS Services Uptime

Is there a solution in place for monitoring SaaS applications with an agreement including uptime commitment for services?

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1 Reply
JohnSorensenDK
Moderator Moderator
Moderator
‎Sep 13, 2021 03:54 AM

@tblock 

SaaS service uptime is normally one of multiple metrics in a service level agreement being measured against the commitment, and I would recommend you should be looking at some of the service level (SLA) monitoring solutions on the market. E.g. Google search using 'service level management monitoring' or just 'SLA monitoring'.

Thanks,

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