Jan 27, 2023
08:20 AM
That's not quite the solution I'm looking for I feel; I need to use this adapter to import into production, and the primary use is to bring consumption from 1->0 with the adapter (aka remove a user from consuming the license). I need to bring it from 0->1 in the test environment because I want to test the adapter's ability to remove the consumption that exists on a license. That may help me list consumption = 1 in test, but I would need the adapter to put it to 0 with the allocation status being switched of permanent being the fix (since not every user that is consuming in prod is permanent status).
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Jan 26, 2023
12:57 PM
1 Kudo
I tried that change, but to no avail... still getting the error in system tasks when I run the adapter. I will likely open a support ticket and reference this post there... will update with results when it is fixed.
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Jan 25, 2023
11:57 AM
Of course.... so I see this message in the system tasks summary of the import after I run it from the beacon. I am attaching that screenshot here. When I click "download log" the only error is "Error - Object reference not set to an instance of an object." and that is where it ends for the log file. I am also attaching the XML for the adapter that I have. The user record is a test record so there isn't much sensitive information. I deleted the connection string just in case as that is the only thing I could think of being somewhat sensitive.
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Jan 24, 2023
04:48 PM
Hello, I have an Oracle Java license which I am running tests on via the adapter in the test environment. I am able to manipulate other fields but I am having trouble getting the 'consumed' field to go from 0->1 and vice versa in the license consumption tab. I added the license in the inventory tab for the device linked with the user and can see the "installed" and "used" checkboxes but I cannot change the status; they are not able to be ticked on or off. Since this is a test environment I have manually uploaded inventory to for testing, I do not have file evidence or anything to verify installation. I am assuming that these must be used to modify it, as I don't want to change the setting under 'Use Rights and Rules' in the license page to make allocations consume license entitlements. I am also not sure what field to manipulate in the license object in the adapter to change this 'consumed' field. I tried to use "Resources Consumed" but it did not change it to the fixed value of 1 under the user's record in consumption. Any tips here would be appreciated, thanks!
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License
Jan 24, 2023
12:11 PM
Hello, I am trying to run a business adapter in the test environment for FlexeraOne before pushing to prod. The first run successfully finished and gave the normal system tasks look. The adapter did not do what I was looking for, so I made some modifications and tried to do another run but it fails at the first step of 'Import into Application Server' every time now. From the other posts on the forum I could find this issue seemed to pertain more to inventory uploads and other operations different from the business adapter. I tried what I could find for possible fixes there but I have had no luck so far. There was one post that suggested this may be a bug that goes away with time, but it is still persisting for me after over a day. I am trying to change the requestor on a purchase order with this adapter.
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IT Visbility
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Procurement
Sep 21, 2022
04:58 PM
I see... so the .XML extension files won't be displayed in FlexeraOne as evidence even if configured to be gathered? Also a followup question, how is it decided what directories will be listed under file evidence? I was under the impression that it would gather everything of an approved file type, but I am seeing some .SWID files missing while others are present in one of our Linux servers. How are the directories pulled as evidence chosen? Thanks!
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Sep 20, 2022
04:34 PM
1 Kudo
Hello!
I was asked about why a certain file of type .xml which has been verified to exist on the device was not being shown under the file evidence for a Linux device while many other files from that file path were being shown. I checked a couple more devices too (windows as well) and saw the same situation. Is this a setting which is set up during the configuration of the agent? Or are these files simply not tracked when inventory is taken? Thanks!
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Applications and Evidence
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inventory
Latest posts by Techbpn8771
Subject | Views | Posted |
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346 | Jan 27, 2023 08:20 AM | |
393 | Jan 26, 2023 12:57 PM | |
429 | Jan 25, 2023 11:57 AM | |
418 | Jan 24, 2023 04:48 PM | |
477 | Jan 24, 2023 12:11 PM | |
610 | Sep 21, 2022 04:58 PM | |
679 | Sep 20, 2022 04:34 PM |
Activity Feed
- Got a Kudo for Re: Business Adapter Failing - "Import failed. Error: Object reference not set to an instance of an object.". Jan 29, 2023 02:28 AM
- Posted Re: User License Type - Changing Consumption via Adapter on Flexera One Forum. Jan 27, 2023 08:20 AM
- Posted Re: Business Adapter Failing - "Import failed. Error: Object reference not set to an instance of an object." on Flexera One Forum. Jan 26, 2023 12:57 PM
- Posted Re: Business Adapter Failing - "Import failed. Error: Object reference not set to an instance of an object." on Flexera One Forum. Jan 25, 2023 11:57 AM
- Posted User License Type - Changing Consumption via Adapter on Flexera One Forum. Jan 24, 2023 04:48 PM
- Posted Business Adapter Failing - "Import failed. Error: Object reference not set to an instance of an object." on Flexera One Forum. Jan 24, 2023 12:11 PM
- Posted Re: .XML file type not shown in file evidence on Flexera One Forum. Sep 21, 2022 04:58 PM
- Kudoed Re: .XML file type not shown in file evidence for tjohnson1. Sep 21, 2022 04:58 PM
- Got a Kudo for .XML file type not shown in file evidence. Sep 21, 2022 07:25 AM
- Posted .XML file type not shown in file evidence on Flexera One Forum. Sep 20, 2022 04:34 PM