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Can someone please explain the concept of of never active in FSM?
I understand it means the user has never logged on to saas application, but what i need to understand is how old data would saas manager bring in for a saas application.
If a user previously looged in to saas application but has not used a user from past three years, and is still assigned a role in my saas application so will FSm show it as inactive user and giving the last used date or will it show as never active?
‎Aug 07, 2020 02:35 AM
Hi Rohitkat,
If the user is marked as Never Active, there is no activity coming into SaaS Manager for that user, within the pre-defined period.
The user should come from the HR Roster integration, and any activity would be matched to that user. Are you looking for user activity that is coming from an application with an API-based integration, or activity coming via your SSO? This may make a difference.
‎Aug 07, 2020 09:23 AM
‎Aug 07, 2020 02:49 PM