Expired Subscription Licenses

[RWG2022]

Hello,

We have some subscription licenses that are linked to a contract. The licenses have since expired and I have set the contract status to archived. I've notice that in All Licenses I can see all the records relating to the licenses that were purchased under the contract, albeit the purchased quantity shows a zero, which is what I'd expect. My question is, how do I clean up the All Licenses view to essentially 'hide' them? What is the best practice approach to this please?

Thanks

[ChrisG]

You could consider setting the "Status" of the license to "Retired", and filtering your view to not show the retired licenses.

[RWG2022]

Thanks. Does this have to be done line by line as there's a lot a line items. Can this be carried out in bulk?

[ChrisG]

Bulk updates be done in in the following ways:

1. Multi-edit a set of license records of the same type in the web UI by checking the licenses to be updated on the "All Licenses" page and then clicking the "Open" button; OR
2. Use a business adapter if you want to import details of updates from some data source/file.