Error in Planned non-renewal

[ShrudhaAppachu]

Hello,  I am getting an error when I check Planned non-renewal. So after I click on the check box and save, the change it is not happening. What could be the reason? Note that I have already made the status as retired. And this is happening only for some 

[ChrisG]

Can you share any further details of the error you are receiving? Maybe share a screenshot show what it looks like?

[ShrudhaAppachu]

Hello Chris,

If you see the attached screenshot I have clicked the check box and saved the changes, but it refresh back to uncheck. I have also updated it as retired in Identification tab.

[ChrisG]

Thanks. So I understand you are not actually seeing any error message, but are unable to save changes to the "Planned non-renewal" checkbox.

That sounds like the following issue which is currently affecting the Flexera One ITAM environment:

IOK-1047109: Changes to the "Planned non-renewal" checkbox on licenses cannot be saved

I understand that work is happening to address this in one of the next upcoming monthly Flexera One ITAM updates.

[ShrudhaAppachu]

Hello,
Thank you. After the update it is working now.