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The queries used to determine active users from Oracle EBS are not taking expired responsibility into account and users bound to the expired responsibility consume the license.

Replication Scenario

Check if there are expired responsibilities on the Oracle EBS.


Remove expired responsibility from the EBS system. Alternatively, it is possible to manually override/exempt the consumption to account for this.

Fix status

This issue has been fixed in the following FlexNet Manager Suite releases: ARL Change Only [Put ARL release version in comment!], ARL version 2730

Other information

Affected components: SAM for Oracle, Software license management

Master issue ID: IOJ-2093927

Also known as: FNML-76688

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Level 3

Is there any update to delivering a bug fix for this issue?

By Community Manager Community Manager
Community Manager

@danbeckner - at this point in time this issue is under consideration to be addressed in a future FlexNet Manager Suite release. As the status changes it will be reflected in "Fix status" section of the article above.

By Level 10 Champion
Level 10 Champion

@ChrisG  Thanks! We actually just met with @jborchers  and he noted the product development team is planning to release a fix in an upcoming ARL release which is great news!

Version history
Last update:
‎May 15, 2024 02:26 AM
Updated by:
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