Summary When updating your inventory beacon to version 18.7.x (2022 R1.7) you may have noticed that the BeaconEngine.log files stopped rotating daily. This is due to a configuration attribute missing in some of the default configuration files. As a ...
Summary Logging generated in discovery.log files by discovery operations on beacons does not include some expected details due to a misconfiguration in the default BeaconEngine.config file included in some FlexNet inventory beacon versions. Symptom...
Symptoms When attempting to download the Oracle GLAS evidence archive (previously known as the Oracle LMS evidence archive) from the "Oracle Instances" page, the download fails with a web page displaying an error like the following: Server Error in ...
Summary This article describes a known issue that results in inventory devices records for computers running Windows operating systems appearing with an Operating System field value that contains the OS name followed by the installation partition pa...
Summary The Last used date column of the Device License Details report only shows usage dates which are within the period specified by the Usage period property configured on the associated application record. If the last used date of an applicatio...
Summary The BMC Atrium Discovery and Dependency Mapping (ADDM) staging tool may fail to stage data and report an error like the following: 2019-09-20 10:43:13.727 : ERROR : *** ERROR: An error occurred when attempting to read data from ADDM or whe...
Summary Processes that attempt to update an asset record may fail if the update causes changes to property values on a linked inventory device record. Details This issue is caused by a logic error affecting operations in the FlexNet Manager Suite ...
Symptoms After upgrading a FlexNet Manager Suite beacon to the 2020 R2.2 (16.2) release, agent logging may show HTTP 500 "internal server error" failures when attempting to upload and download data from the beacon. For example: [08/03/2021 10:3...
Summary When the FlexNet inventory agent is configured to collect Oracle Fusion Middleware audit data, inventory NDI files that are generated and uploaded may contain additional embedded content which is not strictly necessary to be included as part...
Summary Inventory gathering ndtrack processes on Unix-like operating systems may terminate unexpectedly while attempting to gather Java version details if the output from a "java" executable is atypical. Symptoms When this issue occurs, ndtrack pro...
Summary In FlexNet Manager Suite versions 2022 R2 to 2023 R2, a problem can occur that produces an error similar to the following in the Webui.log when attempting to view the Consumption tab of a license record in the web UI: [ERROR 2023-08-18 10:...
Summary License consumption for virtual machines belonging to resource pools may not consume most license types (except for IBM PVU licenses) when using FlexNet Manager Suite 2022 R2. Cause This issue is caused by a logic error when processing det...
Summary The FNMSAPPortalKey symmetric key configured in the compliance database uses TRIPLE_DES algorithm. Use of this algorithm may cause errors when the compliance database is hosted on SQL Server 2016 or later, and the compatibility level is set...
Summary A symmetric key named FNMSAPPortalKey is created using a random complex password in the compliance database when SAP-related functionality in FlexNet Manager Suite is used. However if your SQL Server instance is configured with non-standard ...
Summary Configuring the Restrict to OS setting to anything but “All” on a license record causes the consumption on the license to be 0, and relevant application installations on devices are not covered by the license. Details The following license...
Summary Inventory gathered by the inventory component (ndtrack) does not include details about files named “java.exe” found on Windows computers unless the PerformOracleJavaAuditScan preference is enabled (set to TRUE). Details The intention of th...
Summary Inventory gathered by the inventory component (ndtrack) does not include details about files named “java.exe” found on Windows computers that are not signed by a trusted certifying authority (CA). Details This issue only affects files name...
Summary Application usage that is metered on a computer after the last MMI file containing usage data is generated by the agent in that week may be incorrectly reported as occurring in a subsequent week. Details Application usage details are aggre...
Summary The Created by and Creation date columns in the All Purchases grid show creation details of the purchase order record, not creation details of the purchase order line (aka "purchase") record. Details The data model for how purchase data is...
Summary FlexNet Inventory Agent preferences in the /var/opt/managesoft/etc/config.ini file on Unix-like operating systems can intermittently and randomly end up with blank or missing values, causing the agent to stop operating correctly. Symptoms ...
