The queries used to determine active users from Oracle EBS are not taking expired responsibility into account and users bound to the expired responsibility consume the license.
Check if there are expired responsibilities on the Oracle EBS.
Remove expired responsibility from the EBS system. Alternatively, it is possible to manually override/exempt the consumption to account for this.
This issue has been fixed in the following FlexNet Manager Suite release: ARL version 2730
This issue is planned to be addressed in the following future FlexNet Manager Suite release: ARL Change Only [Put ARL release version in comment!]
Affected components: SAM for Oracle, Software license management
Master issue ID: IOJ-2093927
Also known as: FNML-76688
Feb 01, 2023
Nov 20, 2023
Is there any update to delivering a bug fix for this issue?
@danbeckner - at this point in time this issue is under consideration to be addressed in a future FlexNet Manager Suite release. As the status changes it will be reflected in "Fix status" section of the article above.
@ChrisG Thanks! We actually just met with @jborchers and he noted the product development team is planning to release a fix in an upcoming ARL release which is great news!