This document is a high-level overview of important getting started tasks for new FlexNet Manager Suite Cloud customers.
Welcome to FlexNet Manager Suite Cloud, the software license management and optimization tool that lets you take control of your enterprise's software assets.
This document is designed for new FlexNet Manager Suite customers and provides information specific to customers awaiting implementation. In addition to reviewing this information, we invite you to register for a course on Getting Started with Software License Optimization in FlexNet Manager.
FlexNet Manager Suite for Cloud has two environments:
Note: Newly created accounts in the FlexNet Manager Suite environments not using SAML/SSO receive a password email from flexerasoftware@flexnetoperations.com.
The Production instance is a live environment.
PROD URLs take the following structure:
The UAT environment is the place to perform configuration, integration development, testing and training.
UAT URLs take the following structure:
Flexera System Status Dashboard
The Flexera System Status Dashboard (https://status.flexera.com) provides real-time insights into service availability. This enables you to confirm or rule out a system disruption prior to contacting our Support Team. In addition to the dashboard display, you can subscribe for email, SMS or RSS notifications from the dashboard. By default, you are opted in to all product notifications. There is an option to select/de-select your product preferences to limit which notifications you receive for a specific cloud service availability.
The dashboard shows:
There are three types of product documentation:
To access FlexNet Manager Suite product information, perform the following steps:
The Flexera Community is the most efficient way to engage with your technical support team. Through the Community (login required), you can:
Flexera's Technical Support team assists you with:
Tip: If you did not receive the order confirmation or the Welcome to the Flexera Account Management Portal email, click here to reset your password.
Flexera's team of industry experts is ready to engage with you regarding strategy, product implementation, training, and customized projects. The how is often the most pressing question. But the when is equally important. Our team employs slow in, fast out methodologies to deploy projects on-budget and on-time. For more information about these following services, email success@flexera.com.
Tip: We recommend customers start with accessing these topics in the product online help: Chapter One, Configuring Your Web Browser and Chapter Four, Management Dashboard. Another excellent resource is the Gathering FlexNet Inventory PDF that is accessible on the first page of the online help.
The following items describe key onboarding tasks.
Item | Description |
---|---|
FlexNet Environments |
|
Flexera Community |
|
Flexera System Status Dashboard |
|
Customer Resources |
|
Prepare for Implementation |
|
Software and Content Library Updates |
|
Tip: We recommend you start with the Getting Started and Planning for Success Learning Path, located in the Flexera Learning Center (accessible via the Flexera Community).
on Nov 09, 2018 04:21 PM - edited on Aug 24, 2021 05:32 AM by ChrisG
Hi Sushant, does the diagram for ports and URLs around the inventory beacon help? https://helpnet.flexerasoftware.com/fnms/EN/WebHelp/index.html#topics/FIB-PortsAndURLs.html