FlexNet Manager Knowledge Base

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FlexNet Manager Knowledge Base

How to enable Beacon Reverse Proxy Setup

1 6 3359
When setting up the Beacon its possible to route it through a reverse proxy, in the image above this is explained, The agents only have network availability to the reverse proxy server (Davecorp) However the agents will instead try and target the b...
by dcollins Flexera Alumni

Flexera Software Application Recognition Library (ARL) update process

1 2 9204
Summary This article outlines the processes involved in updating the FlexNet Manager Suite (FNMS) Application Recognition Library (ARL). Included in this article is information about the Flexera Software factory process, the automatic update process,...
by acurry Flexera Alumni

FNMS Integration with ServiceNow - Installations Missing in ServiceNow

3 0 802
Symptoms: After performing a full applications export from FNMS to ServiceNow, there are missing installations in ServiceNow which exists in FNMS. The applications do not exist in the staging table for ServiceNow, indicating that it was not brought...
by Level 4 Flexeran Jellou Level 4 Flexeran

Error when beacon is downloading importer.xml

1 1 1118
SummaryThis article covers an error you may encounter if your inventory beacon does not have enough free disk space.SymptomsWe are seeing a different error in the importer logs on the inventory beacon server where it cannot download the importer.xml....
by cingham Level 7

Script to create an Oracle user with the access required for Oracle Database inventory collection

2 1 4134
Summary This article describes the procedure to use the Flexera Software-provided script to create an Oracle user for Oracle database inventory collection. Synopsis Although Flexera Software recommends inventory collection through Flexera inventory c...
by Moderator akline Moderator

Oracle Inventory incorrectly shows the Advanced Security option as Used which then requires a License

0 3 1193
SummaryOracle Inventory incorrectly shows the Advanced Security option as Used which then requires a LicenseSymptomsOracle Inventory incorrectly shows the Advanced Security option as Used which then requires a LicenseCauseThere was an issue in Oracle...
by dganurao Level 6

Users linked Customer Role can't change their password

0 1 1100
SummaryOperators linked to a Customer Role cannot change their PasswordSynopsisOperators linked to a Customer Role cannot change their PasswordExample:Role called "HelpDesk". users/operators assigned this role can't change their password If they go t...
by rdejesus Level 4

Software Usage Metering - How to Monitor Unknown Product Known?

2 2 5647
Summary How to implement usage tracking on UNKNOWN PRODUCTS's Synopsis When the below can be seen in your usageagnet log, (once usage tracking has been setup) it means you will not be getting monitoring usage on the application.Session logging: UNKNO...
by jkeighley Flexera Alumni

Output for 'ndschedag -e' on a managed device only shows a single 'Daily Heartbeat' event

2 0 958
Problem: When running ndschedag -e on a managed device, the resulting output only shows the schedule for one event, named ‘Daily Heartbeat’. Solution: When a managed device downloads its initial policy following installation, this policy will inc...
by jjensen Flexera Alumni

How to remove a Data Connection and its imported data In FNMS

0 0 877
Within the FNMS WebUI, On your Data Inputs Page: From Web Help: This should take during the next full reconcile and will remove this connection along with any data from the FNMS DB that has been inserted by this connection, so If I removed an SCC...
by dcollins Flexera Alumni

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