Creating a license from ESPK1CTAA does not add an application in the license. Is there an application or component which I can add to measure cnsumption of the license?
‎Apr 07, 2020 08:22 AM
Hi @johan07,
We will link the appropriate application i.e. Sophos Endpoint to the mentioned SKU. The changes will be part of 29th May 2020 SKU/PURL Release.
Thanks,
Reshma
‎May 06, 2020 07:10 AM
This SKU indicates that it's a 1 Year Subscription Renewal so do you have the original purchase (most likely another SKU) that it is linked to? (I'm asking as I would expect the original purchased SKU to be linked to an application, but if it's not the case you may have to request an update to our SKU library...)
Thanks,
‎Apr 15, 2020 05:43 AM
Previously it was linked to Anti Virus 10.8 from publisher Sophos but I suspect this to be wrong as this one is a freeware application.
‎Apr 15, 2020 12:42 PM
Hi @johan07 ,
The ESPK1CTAA is a maintenance SKU and that's the reason it is not mapped to any application.Can you please provide the original purchased SKU so that we can check for Application mapping?
Thanks,
Reshma
‎Apr 27, 2020 04:30 AM
Hello @Reshmadevadiga
Unfortunately the original SKU can not be tracked down anymore.
I found an app Sophos Endpoint arl://MGS-APP-00000268000 is this one related to the product?
It is innactive but the problem is we ended the contract and the product should not be present anymore.
‎May 06, 2020 05:50 AM
Hi @johan07,
We will link the appropriate application i.e. Sophos Endpoint to the mentioned SKU. The changes will be part of 29th May 2020 SKU/PURL Release.
Thanks,
Reshma
‎May 06, 2020 07:10 AM