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Record flow for Ignored Inventory moved to Archived Inventory views

After we upgraded from a 2018 release to 2019 R2, the new IBM features of holding Ignored Inventory records in Archived Inventory view for a specified period really threw us off, and complicated our reporting to our customer.

As a related question, what is the future lifecycle state of those records?  Will they exit Archived status at the end of the designated period and then flow back into Ignored status, or will they disappear entirely?

Thanks, David Mathias

NTT DATA Services

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Flexera
Flexera

Re: Record flow for Ignored Inventory moved to Archived Inventory views

Archive inventory device only applies when IBM PVU compliance calculation is enabled, If device is linked to IBM PVU (due to installed software, allocation etc) when deleted it will be archived, if archived device reported again by inventory source it will become active again. for more details please check online help (Suite/Help/webhelp/index.html#topics/Dev-Archived_Inventory.html).

By default historical inventory data is retained for 180 days (configurable options under Licensing tab > IBM PVU sub-capacity calculation settings) after that those devices will be automatically removed, for more details please check online help Suite/Help/webhelp/index.html#topics/System_Settings-Licensing_Tab.html

Thanks,

Aamer

 

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Re: Record flow for Ignored Inventory moved to Archived Inventory views

Hi Aamer,

Thank you for responding.  Your answer reviewed what we knew and understood.  The Archived Inventory view applies to a particular class or category of servers.  We understand that 180 days is the default.  However, what you mean when you say the records are "removed" at the end of that time is unclear.  Where do they go when they are removed?

Context:

1) We retain all our Ignored inventory - period.  We have over 1,400 records in our Ignored Inventory node.  I can turn to any of those records and see what applications were installed when they were Ignored.

2) These servers run more than just IBM PVU applications.  If the inventory records are deleted at the end of those 180 days, then I'm concerned about losing visibility to history for other licensed applications.

Thanks, David

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Flexera
Flexera

Re: Record flow for Ignored Inventory moved to Archived Inventory views

Devices only end up with a status of Archived if they are deleted but are related to a PVU license (https://docs.flexera.com/FlexNetManagerSuite2019R2/EN/WebHelp/index.html#topics/Dev-Archived_Invento...). Instead of being deleted right away, like non PVU devices, they move to a status of Archived and are retained as long as they apply to your Historical PVU settings (https://docs.flexera.com/FlexNetManagerSuite2019R2/EN/WebHelp/index.html#topics/System_Settings-Lice...).

If you wish to maintain the history records of the device, please change the status to Ignored instead of deleting the device.

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Re: Record flow for Ignored Inventory moved to Archived Inventory views

This is a very curious exchange as we do not delete *any* record as a best practice.  We only mark the inventory records as "Ignored".  So, again, the reply provided is not yet addressing our questions.

This forum post resulted in the creation of a case.  I have reopened the closed case and hope it will be worked by Flexera Support.

My recommendation is that Flexera recreate these circumstances in a virtual instance.  Then they should advance the system clock within the VM by 180+ days and report what happens to the Ignored records that the Archived status hijacked for IBMs purposes.

Thank you,

David

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