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Problems Discovering New Software

I have POs but no application to link it to. Not sure where I can find the source of how to discover our new software installs. Any insight? 

(1) Solution

@maryle , you would handle this like Unrecognized Software Evidence.  In this case there is an unrecognized SKU.  You can submit this to Support so that the SKU Recognition is added in a future update to the Flexera Content Libraries.

 

In the interim, you can create the license manually for this SKU.  Once you have done this, then going forward, FNMS will recognize that same SKU and recommend that you link it to the same license.

 

Kirk

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(21) Replies

@maryle , you would handle this like Unrecognized Software Evidence.  In this case there is an unrecognized SKU.  You can submit this to Support so that the SKU Recognition is added in a future update to the Flexera Content Libraries.

 

In the interim, you can create the license manually for this SKU.  Once you have done this, then going forward, FNMS will recognize that same SKU and recommend that you link it to the same license.

 

Kirk