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License Key field length

Has anyone ever run into a license Key that exceeds the character limit of the license Key field? How have you managed that? Should a case be opened?

 

Thanks!

(1) Reply
ChrisG
By Community Manager Community Manager
Community Manager

A pragmatic approach to storing license key information in this case may be to store it in a document attachment on the license record. The data won't be quite as structured in a general document instead of the actual license key data model, but hopefully that isn't too prohibitive.

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