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Re: Latest PURL in the cloud failed to update

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Thanks @bmaudlin! We are still showing failed. Did you open a case?
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Flexera
Flexera

Re: Latest PURL in the cloud failed to update

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Despite the failure, you are not missing out on any new information as the PURL library you have is still the latest. The SKU and PURL libraries are updated once a month and are scheduled for this weekend (https://community.flexera.com/t5/FlexNet-Manager-Content-Release/FlexNet-Manager-Platform-Suite-SKU-...).

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Re: Latest PURL in the cloud failed to update

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At what point do we need to worry? My company is new to FNMS and I want to make sure we understand what needs to be a checklist.
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Flexera
Flexera

Re: Latest PURL in the cloud failed to update

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Hi @shill2, If we have a Major Incident that affects major functionality or the availability of FlexNet Manager Suite Cloud, we will post a notification and updates via our Status Page:

https://status.flexera.com/

This service supports both Email and SMS subscriptions allowing all of our customers to stay up to date. We have recently added live tiles to our Community Forums which link directly to our Status Page and provide a visual notification of any service issues that may be impacting customers (see attached example).

Regards,

Derek Osborn
Incident, Problem and Service Level Manager

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Re: Latest PURL in the cloud failed to update

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Thanks @dosborn this is very helpful!  Now it is a favorite.