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Inventory Device Properties - Evidence TAB not showing all data


We have some end users that have issues with Evidence TAB in the Inventory Device Properties. When they look in the GUI they dont see any data in RAW Name. It is not role related because that is something we have tested. We have  looked at different browser (Chrome/Edge) but same behavior happens for the same users. When the data is exported into excel it is all there.

We are using R2019R2.

If any of you have any hints where to look to avoid this behaviour that is very welcome.




(1) Reply

This may be an issue with Read-Only Inventory Device Operators. You should be able to work around this issue by granting 'Allow' to the 'Modify State of Existing Device Inventory' permission for this role.

(If my reply answers a question you have raised, please click "ACCEPT AS SOLUTION".)