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Inactive Users

ImIronMan
By Level 6 Flexeran
Level 6 Flexeran

hello experts,

We have many users imported as "Inactive" by FNMS, however when we checked in AD, these users are Active.

What could be the problem, how to fix it ?

@mfranz 

Regards

Rajesh Ponnala

(3) Replies
mfranz
By Level 17 Champion
Level 17 Champion

Hi Rajesh,

How exactly do you import your users? If you use the Beacon default functionality, the status should not be set. So I guess you use a Business Import. If that's the case, you need analyze that import and see if there's a flaw in the logic for the user status.

Best regards,

Markward

@ImIronMan  Please use this post for further information, I had the same situation and I got my issue resolved.

Hope this helps!