Need your help on application - IBM Tivoli System Automation for Multiplatform. In a recent observation we see this application reporting installation in a lot of our MacBook's from Flexera, as this a commercial software we checked on this compliance and checked with few end users, which turned out its not actually installed on their macs. Not sure if its a system apps from apple store ?
After checking the installer evidence its seems there's an incorrect evidence mapped to this application.
The best way to reach somebody at Flexera with a query/concern like this it to raise a case through Flexera Support who will be able to engage the relevant folk to take a look. In this instance I've raised this thread to the attention of the Flexera Content team so somebody can investigate.
(Did my reply solve the question? Click "ACCEPT AS SOLUTION" to help others find answers faster. Liked something? Click "KUDO". Anything expressed here is my own view and not necessarily that of my employer, Flexera.)
One point to elaborate a little more: marking an evidence rule as "ignored" does not actually stop it from being used for recognition if the rule is linked to an application. To stop it being used for recognition you need to arrange to unlink the evidence. The the link is part of the ARL data published by Flexera, then the only way you can do that is to reach out to Flexera and discuss making that change in the published data.
(Did my reply solve the question? Click "ACCEPT AS SOLUTION" to help others find answers faster. Liked something? Click "KUDO". Anything expressed here is my own view and not necessarily that of my employer, Flexera.)
