Apr 15, 2019 07:29 AM
We deployed the Flexnet Inventory agent to 25k devices through a 3rd party push. The software push was successful but we are only seeing about 60% of the devices checking in. The push was to 11 geographical areas and all areas have some devices reporting. We are able to see on the logs that the devices failed to get its policy download but the device has failed to attempt a 2nd connection. Any ideas? Thank you.
Apr 15, 2019 02:54 PM
You can rerun the mgspolicy.exe with the -t machine flag. This will force a policy update. This will also help determine if the issue is network related.