Hello,
I installed a new server "FlexNet Manager Suite 2020 R2", the ARL import completed successfully (ARL/SKU/EOSL tasks (Import, Extract) have finished successfully.), on the "System Health Dashboard" I see ARL version:2589 last successful update date, but for SKU and PURL I see :
SKU Library import has not been configured
PURL import has not been configured
I checked "mgsImportRecognition.log" and "recognition.log" no problem found:2021-03-25 01:02:35,057 [INFO ] SKU tasks (Import, Extract) have finished successfully.
2021-03-25 01:02:35,182 [INFO ] ARL/SKU/EOSL tasks (Import, Extract) have finished successfully.
Kind regards
Mar 25, 2021 05:42 AM
Hi Wawat68,
Does this condition still present? - it may be transient.
If it is still so, I would suggest looking to see if the installation is licensed correctly, and if it is, please raise a ticket with Flexera support.
regards,
Apr 12, 2021 04:21 AM