Error in the Event Viewer Logs

[Sibusiso]

Good day,
We are currently seeing thus error on the Event viewer's logs, as any of seen it and how did you get to resolve it, error message is bellow

A process serving application pool 'Flexera Beacon' suffered a fatal communication error with the Windows Process Activation Service. The process id was '5156'. The data field contains the error number.

Your assistnce is highly appreciated

[JohnSorensenDK]

@Sibusiso 

I don't know if this is still an issue for you, but if you need assistance troubleshooting what causes it in your environment, you may want to contact Flexera Support.

Thanks,

[erwin_lindemann]

Can you check if  "Enable 32-Bit Applications" is set to TRUE on the "Flexera Beacon" application pool, please?

[Sibusiso]

Hi @erwin_lindemann ,
Thanks for you response, we actually managed to fix this issue by reinstalling the beacon server application