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Discrepancy in License Consumption: Main Screen vs. Consumption Tab

santhosh27
By
Level 3

I'm encountering an issue where the "Total Consumption" displayed on the main license screen seems inaccurate. It's showing a higher number than what's reflected in the "Consumption" tab. Specifically, the main screen indicates "104 consumed," but I believe the correct figure should be 102. Could this be a bug or a known limitation of the system?

(4) Replies

santhosh27
By
Level 3

Hi @santhosh27 Please check if reconciliation is happening successfully or not. 

FarrukhNaz
By
Level 6

You can execute the Reconciliation just for the this publisher and revalidate, if the issue still persist then raise the case with Flexera Support.

santhosh27
By
Level 3

Reconciliation does not resolve the issue