Showing articles with label Open Cases. Show all articles
Community How Tos
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If you observe the error above when submitting your support ticket in the case portal, please try the following troubleshooting options - Option 1: Cancel the case creation and logout/log back into the community Option 2: Try a different browser O...
by cvirata Community Manager May 08, 2020
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If your account is tied to a company with a maintenance contract, you have permissions to open new support cases and view your previously submitted support cases. To Open a Case Sign in Go to the "Get Support" menu - it will be near the middle of t...
by cvirata Community Manager Apr 11, 2019