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Community How Tos

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Community How Tos

Error when creating a support ticket

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If you observe the error above when submitting your support ticket in the case portal, please try the following troubleshooting options - Option 1: Cancel the case creation and logout/log back into the community Option 2: Try a different browser O...
by Revenera Community Admin cvirata Revenera Community Admin May 08, 2020
Case Portal Open Cases Problem

How to Open a Case with Support

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If your account is tied to a company with a maintenance contract, you have permissions to open new support cases and view your previously submitted support cases. Opening a Support Case To open a support case: Log in to the Revenera Community. Open...
by Revenera Community Admin cvirata Revenera Community Admin Apr 11, 2019
Access Cases How To Open Cases

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