Community How Tos

cancel
Showing results for 
Search instead for 
Did you mean: 

Community How Tos

Best Practices for Case Submission

0 0 105
You may find you need help beyond community forums, our documentation and learning opportunities. Read on for case best practices. Submitting a detailed case helps everyone act more quickly toward a resolution. So be as thorough as possible when fi...
by Community Manager cvirata Community Manager

Case Watcher Functionality

0 0 95
Users creating and updating cases may add Case Watchers. These individuals will receive a Case Watcher notification email if there are any changes to a specific Case to which the Watcher has been applied. To Add a Case Watcher: Create a case In the...
by Community Manager cvirata Community Manager