Community How Tos

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Community How Tos

Error when creating a support ticket

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If you observe the error above when submitting your support ticket in the case portal, please try the following troubleshooting options - Option 1: Cancel the case creation and logout/log back into the community Option 2: Try a different browser O...
by Revenera Community Admin cvirata Revenera Community Admin

Using the Open Case Window Screen

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OPEN CASE To open a case, select "Get Support" and "Open New Case." Open Case Form You'll be directed to an online form with several fields. Please add as much detail as available to get the most out of the case. COMMUNITY Our online commu...
by Revenera Community Admin cvirata Revenera Community Admin