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App Broker Forum

Forum Posts

App portal - Bulk switching of requests

HelloWe are using Flexera AppPortal 2017 R2Some times we have to switch requests from one catalog to another in a bulk. At times there would be 40 to 50 requests of this case. Is there any API for switching requests? I know that there are APIs to can...

SQL Query to pull pending requests by 2nd level Approver

We have few items that have 2 approvers (sequential), noticing some are pending for 2nd level approver.Would it be possible to get a SQL query to pull a report that list the order#, Request, Title, user for the items that are pending for 2nd level ap...

nalinih by Level 6
  • 5 replies
  • 0 kudos

Solved ApprovalEmails.log not getting updated in App Portal

 Managers do get Approval notifications, but 'ApprovalEmails.log' not getting updated.Few months ago SCCM was moved to a different server, suspecting something got disabled at that time.Which configuration file to check?Thanks 

nalinih by Level 6
  • 4 replies
  • 0 kudos

App Portal Link does not work from PowerPoint Presentation

We have an odd issue.  We want to embed the App Portal Link in a PowerPoint presentation.  For some reason it does not open properly.  We don't see the ribbon bar or categories.  It works fine from Outlook or Word.  We have tried different browsers (...

Solved Workflow Conditions catalog item

Verifying: Does the "Advance License Check" need to be turned on for the Workflow<Conditions<Catalog Item check for "When license is not available" is checked?

PBolles by Level 6
  • 1 replies
  • 0 kudos

Solved Adding questions to existing template

When adding a required question (for requester or approver) to an existing template all requests submitted prior and with approvals in place, the request can't be processed by the approvers because the question on prior requests before the change wer...

Solved Catalog Item Permissions

Set the Permissions tab to a user expecting that user to be able to see all request for that Catalog Item in the My Request tab. The show all request search switch is not available and/or should it be? Please give an explanation how this is suppose t...

PBolles by Level 6
  • 4 replies
  • 0 kudos

App Portal/Remedy Create Default Operations

We are trying to recreate the Remedy Incident Status Management Service Wrapper and the Service Request Status Management Service Wrapper in our App Portal/Remedy integration. When I test the Third-party integration settings the response is valid, bu...

dbeckner by Level 10 Champion
  • 2 replies
  • 0 kudos

Solved App Broker License Check

If a license is setup in FNMS with a Restriction for an Enterprise Group, does the App Broker license check or Advance License Check affected by the target device in that Enterprise Group with no license available? Will it reserve a license according...

PBolles by Level 6
  • 6 replies
  • 0 kudos

Solved Installable *.CAB for AppPortal?

Hello, we're using App Portal in our company for service requests. Unfortunately we have the following case when using App Portal on a completely new installed Windows Client.The user is prompted to start the installation of a *.CAB file >> See attac...