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App Broker Forum

Forum Posts

Grouped items showing license check on unlicensed product

I've grouped two items, one is an unlicensed software, and the other is a general package. The unlicensed product in the bundle shows a license check icon when we review the items. Outside of the bundle, the product does not show a license checkI hav...

Solved User Computer Relationship in ServiceNow

I would like some help understanding how the user/computer relationship information gets transferred from App Broker to ServiceNow, when using ServiceNow as the front end. I get how the information gets to App Broker, but the ServiceNow administrator...

Increase Character Count for Approve/Reject Reason

I'm looking to increase the character count for the Approve and Reject comment boxes if you select the checkbox for a request on the approve/reject view and select the recommendation.I believe I found the option for the reject box in the \App Portal\...

dbeckner by Level 10 Champion
  • 555 Views
  • 1 replies
  • 0 kudos

AppBroker/App Portal Scheduling Analysis

I am trying to analyze usage of the scheduling functionality against Uninstall and Install requests. Are these the right flags to help me get this data:  WD_PackageRequestsField: AutoDelivery = '0' -> means false, this was a Scheduled requestField: A...

elewis by Level 4
  • 1023 Views
  • 3 replies
  • 0 kudos

Solved App Broker software optimization- License assignment

Can we auto assign/allot  software licenses from FNMS's license repository to user/device if requested through service now ITSM?To elaborate- I want app broker to automatically assign a spare license in FNMS to users who have requested the software t...

Solved The ESDService service on Local Computer started and then stopped

I am experiencing an issue getting the ESDService started after performing a restart. The error is  "The ESDService service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other services or progr...

dbeckner by Level 10 Champion
  • 1210 Views
  • 2 replies
  • 0 kudos

Single User Approval for App Portal application

Need help on setting up single user approval for an application. Please share If there is any document/link for the same or process. Instead of setting up approval workflow, Need to configure single or 2 approvers. 

Solved Remove the red warning that appears on our App Portal landing page

I’d like to know how to remove the red warning that is appearing on our App Portal landing page, beside the Welcome <username> messageWhen the warning is clicked on this message is displayed: Your license count for App Portal is exceeded by 25% or mo...

NicOla by Level 7
  • 3998 Views
  • 13 replies
  • 0 kudos