We receive this error while logging to APP Portal, this issue occurs only for the privileged users. Normal users can able to shop the application and open website.
Anyone please help with this error or seen this before?
Jan 16, 2020 05:28 AM
Jan 16, 2020 09:34 AM
Jan 16, 2020 09:57 AM
We are currently seeing this issue as well in one of our environments. I can't confirm if it is just admin users, as that is the only type of user we have at the moment. Strange as nothing changed, just started getting this error.
Feb 20, 2020 01:45 PM
Are there any errors in the logs? Perhaps something in the databasecalls_error.log or datasync.log? I'm wondering if it could be a user sync issue of some sort.
Feb 21, 2020 06:19 AM
No errors in the datasync.log,
In the Databasecalls_error.log there were 2 errors that repeat each other every hour or so
Feb 21, 2020 06:47 AM
Just wanted to see if the previous poster had found any resolution or if there were any other items to check and try? It is a fairly new instance so we were tempted to do a new install as the last resort.
Feb 24, 2020 07:59 AM
Anyone resolve this issue? From some recent logs I reviewed on a current project, it looks like network communication issues between the App Portal server and its database server. Perhaps TLS 1.2-related?
May 14, 2020 02:10 PM