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Intrepid explorer

Add more than one of the same item to cart

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Is it possible to allow an item to be requested more than once by the same user in the same session? For instance: User wishes to order 10 laptops.

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Flexera
Flexera

Re: Add more than one of the same item to cart

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There is no way to add the same item to the cart multiple times.. Perhaps you could create a question named "quantity needed", and add this question to your catalog item? 

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Flexera
Flexera

Re: Add more than one of the same item to cart

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There is no way to add the same item to the cart multiple times.. Perhaps you could create a question named "quantity needed", and add this question to your catalog item? 

View solution in original post

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Intrepid explorer

Re: Add more than one of the same item to cart

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Thanks @CharlesW. Any idea if this request has been added to an enhancement pipeline for future releases? I imagine other customers have similar requests.

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Moderator Moderator
Moderator

Re: Add more than one of the same item to cart

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You actually can request the same item for multiple users/devices, just not the same user/device.  To do this, you would place a request on behalf.  For a software catalog item, you'd have to search for or enter multiple unique devices.  For a general catalog item (sounds like your case for ordering laptops), you'd have to search for or enter multiple unique users.  I doubt we would ever change this behavior, since the product is intended for self-service, not large bulk ordering.

Anything expressed here is my own view and not necessarily that of my employer, Flexera. If my reply answers a question you have raised, please click "ACCEPT AS SOLUTION".
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