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Tuner not picking up all setup dialog windows

Creating a package with a vendor msi, when I use Tuner to create a transform it runs through the install screens and options from the msi, however the last two options do not come up, and Tuner thinks that the installation has completed. Consequently if I try the install using the mst with the msi the application is not installed.

Is there any way that I can get Tuner to recognise the extra install screens? .. They aren't even listed under dialog windows in Tuner.

Tks.
(1) Reply
BTW - The application is Crystal Reports 11.

I ran the setup.exe with the /a switch to obtain the CrystalReports.msi file (along with other files).

If anyone has any information on a different way to repackage Crystal Reports it would be appreciated.