Problem importing applications in Application Mgr

[KingVoodoo]

Hi,
I'm trying to import applications into Application Manager, but it fails.
Does any one know what causes imports to fail?
The error message doesn't say anything useful.

Thanks

[Alpesh]

Hi,

If you have a maintenance plan, then please open up a support ticket, and the support team can help you.

Else, set the debugloglevel to 5. Refer to this article for more information --> http://helpnet.flexerasoftware.com/adminstudio2013r2/adminstudio_CSH.htm#ashelplibrary/ASIDETaskDebu.... Then restart AS, AdminStudioHost process, and attempt to import the app again. When the failure occurs, look at the ISCMIDE.log and AdminStudioHost.log, located under the ConflictSolver sub folder under the AS install location.

Hope this helps.

Thanks!

[KingVoodoo]

Thanks.

I still don't know what to do though

Excerpt:

AdminstudioHost.log:
11:22:52 INFO: AdminStudioServices.BaseService.MultiLog - 2014-07-08 11:22:52 => Leaving: AdminStudioServices.CatalogServices::Import.
11:22:52 DEBUG: AdminStudio.ApplicationFramework.Controller.AFController.StartTasks - Task AdminStudio.ApplicationFramework.Controller.Tasks.ImportTask identified for use with RequestType Import
11:22:52 DEBUG: AdminStudio.ApplicationFramework.Events.EventNexus.Raise - 07/08/2014 11:22:52 => Raise Event AdminStudio.ApplicationFramework.Events.EventDelegate`1[AdminStudio.ApplicationFramework.Events.ProviderMessageListEventArgs]
11:22:52 ERROR: AdminStudio.ApplicationFramework.Controller.AFController.StartTasks - Task Import could not be prepared for execution of request
11:22:52 INFO: AdminStudioServices.DataLayer.ReturnPacket`1.CreatePacket - 2014-07-08 11:22:52 => ReturnPacket::Creating Empty ReturnPacket.
11:22:52 DEBUG: AdminStudio.ApplicationFramework.Events.EventNexus.Raise - 07/08/2014 11:22:52 => Raise Event AdminStudio.ApplicationFramework.Events.EventDelegate`1[AdminStudio.ApplicationFramework.Events.ConsumerMessageEventArgs]

ICEMIDE.log:

11:22:44 WARN: AdminStudio.Utilities.FNConnectionInfo..ctor - Unknown connection parameter PROVIDER
11:22:44 WARN: AdminStudio.Utilities.FNConnectionInfo..ctor - Unknown connection parameter PROVIDER
11:22:44 WARN: AdminStudio.Utilities.FNConnectionInfo..ctor - Unknown connection parameter PROVIDER
11:22:44 WARN: AdminStudio.Utilities.FNConnectionInfo..ctor - Unknown connection parameter PROVIDER
11:22:52 INFO: AdminStudio.SCCM.Control.ImportUIService.DoImport - Begin import of \\wf\Applikationer\AlephOpac\18.0\3.0.9\aleph18.msi
11:22:52 DEBUG: AdminStudio.SCCM.Control.ImportUIService.DoImport - Added to request Q: \\wf\Applikationer\AlephOpac\18.0\3.0.9\aleph18.msi
11:22:52 DEBUG: AdminStudio.SCCM.Control.ImportUIService.DoRunJob - Performing import of \\wf\Applikationer\AlephOpac\18.0\3.0.9\aleph18.msi
11:22:52 DEBUG: AdminStudio.ApplicationFramework.Events.EventNexus.Subscribe - 07/08/2014 11:22:52 => Subscribe Event AdminStudio.ApplicationFramework.Events.EventDelegate`1[AdminStudio.Services.Client.StatusUpdatedEventArgs]
11:22:52 WARN: AdminStudio.Utilities.FNConnectionInfo..ctor - Unknown connection parameter PROVIDER
11:22:52 DEBUG: AdminStudio.ApplicationFramework.Events.EventNexus.Raise - 07/08/2014 11:22:52 => Raise Event AdminStudio.ApplicationFramework.Events.EventDelegate`1[AdminStudio.Services.Client.RequestStatusUpdatesEventArgs]
11:22:52 DEBUG: AdminStudio.ApplicationFramework.Events.EventNexus.Raise - 07/08/2014 11:22:52 => Raise Event AdminStudio.ApplicationFramework.Events.EventDelegate`1[AdminStudio.Services.Client.StatusUpdatedEventArgs]
11:22:53 INFO: AdminStudio.SCCM.Control.AFAsyncCommand.b__4 - Task Import could not be prepared for execution of request
11:22:53 DEBUG: AdminStudio.SCCM.Control.AFAsyncCommand.StatusUpdatedEventHandler - receipt state: error

So, what to do?
I'm still none the wiser...

Thanks again.

[Alpesh]

Hi,

Are you using AS Pro? If so, apply the hotfix from this article --> https://flexeracommunity.force.com/customer/articles/en_US/ISSUE/000017042.

Thanks!

[KingVoodoo]

Thanks,
that was the problem. After rebooting the machine it works.:D