Cannot login to client with eDirectory account

[Boomer]

Hello everyone!

I am hoping someone can help me out with a problem that I am having. I have installed a 9.5 AES server in my lab and have configured access to my eDirectory tree. I imported a user which shows up just fine and I assigned the user a role.

I tested logging in to the AES server and can authenticate with the account just fine but when attempting to login to the client with the same account, I get the standard authentication failed error. I have tried just the username and tree/username.

Have no idea where to go from here. Anyone out there run into this before and have a fix?

Any help would be appreciated.

Sincerely,

Boomer

[Alpesh]

Hi,

Are you able to login from Client to Enterprise server catalog using the database logins? The default suams account.

Thanks,
Alpesh

[Cary_R]

Hi Boomer,

Alpesh's recommendation is a good sanity check. If this proves not to be the case, I'd probably take a look at the AES logs to see what's going on during the client login:

c:\AdminStudioEnterprise\wwwroot\Logs\####.log

This should show you some communication with the domain controller, and perhaps some specific query results. I would post excerpts during the attempted user login--you should be able to see the username in the log when this is taking place.

Post some excerpts if you can.

--Cary