TBuescher
Level 3

Can't activate Adminstudio on a new Harddisk

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Hello,

after a Crash of my HD i installed AdminStudio 2015 on a new one.

Activation is not possible, 0 free.

Deactivation from the old HD is also impossible.

What can i do to activate the AdminStudio?

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2 Solutions
Hi - I'll follow-up with you via private message to troubleshoot access in greater detail. Thank you for your patience!
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Accept as solution to help others find it faster.

View solution in original post

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With help of the Support I could activate my AdminStudio 2015.

Thx 

Thomas

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6 Replies
bkelly
Moderator Moderator
Moderator
Please open a support ticket to have your activation reset. Just choose "Get Support > Open New Case" above.
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If i click on "Get Support" i only see "contact Information",

nothing else...

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Hi! I've updated your record to associate it with your company. Can you sign back-in and try? Many thanks!
If you appreciate my efforts, please give me a kudo
Accept as solution to help others find it faster.
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Hi,

I still can't see "Open new case"

now I see

Support Plans

Registered Products

Recent Orders

Contact Information

0 Kudos
Hi - I'll follow-up with you via private message to troubleshoot access in greater detail. Thank you for your patience!
If you appreciate my efforts, please give me a kudo
Accept as solution to help others find it faster.
0 Kudos

With help of the Support I could activate my AdminStudio 2015.

Thx 

Thomas