About tbesse

tbesse · ‎Aug 17, 2020

@mag00_75 , thank you for the further clarification. The current approach with the direct integration to AWS catches indeed the instance information and status while a separate process is required to capture the detailed software inventory of the instances. This could be through the Flexera agent or any other discovery tool. I agree, in an environment in which you pay per load, you would want to avoid running an agent on an instance as much as possible. However, I feel this is currently unavoidable for many relevant SAM use cases for cloud hosted applications. The built-in tools such as AWS SM - although a promising looking approach - fall short supporting these use cases. I'm thinking Oracle Database introspection using the Oracle LMS scripts or the IBM sub-capacity management, both supported by our agent. But make no mistake, we will closely monitor developments in this area and definitely explore options to go agentless as much as possible.

tbesse · ‎Oct 29, 2019

Hi Steve, I am unaware of a specific document calling out everything that is collected by the agent - it is much more than what is exposed in the UI - but these pages in the Online Help might help: Inventory overview https://helpnet.flexerasoftware.com/fnms2019r1/EN/WebHelp/index.html#topics/Dev-Inventory_Landing.html Active Inventory – covers the attributes available through the UI https://flexera-demo-1.flexnetmanager.com/Suite/Help/webhelp/index.html#topics/Dev-Active_Inventory.html Hardware tab of an Inventory Device record: https://helpnet.flexerasoftware.com/fnms2019r1/EN/WebHelp/index.html#topics/Dev-Hardware_tab.html Best regards Thorsten

tbesse · ‎Sep 10, 2019

Hi Shelby, The Symantec PURL covers Veritas products before the companies split. Product management is currently looking into publishing a dedicated Veritas PURL, but no roadmap status yet. Best regards Thorsten

tbesse · ‎Sep 10, 2019

Hi Manish, FlexNet Manager Cloud Edition does not currently have a supported API (see other posts in this forum) for custom integrations while it can integrate with tools like ServiceNow or Flexera App Broker. However, there will be a set of REST API's expected to be released next year. What is it you are trying to achieve? There might be another way of achieving this in Cloud Edition, Cheers Thorsten

tbesse · ‎Sep 09, 2019

Hello, You also have to make sure to have Discovery & Inventory rules configured to collect usage information on the desired targets. This is in the Discovery & Inventory menu. If you don't see this your role does not have the privilege to edit rules. Best regards Thorsten

tbesse · ‎Sep 09, 2019

Hello, You can absolutely connect multiple tier 1 Beacons (they do not have to be parents to any other Beacon) to your tenant (Cloud Edition) or on-premise version. For the Cloud Edition just make sure you download new installation sources from the FlexNet Manager UI as they have the tenant ID modelled into the code. Best regards Thorsten

tbesse · ‎Sep 04, 2019

You basically configure your layout (add/remove fields etc.), filter to the required data set and then export as CSV or in any other of the available formats. A management view is any table view you access from the "Management" area of the UI. You can also save these views to the Management View Index for future easy access. If you have an on premise version of FlexNet Manager you can also query the database and collect data this way. Best regards Thorsten

tbesse · ‎Sep 04, 2019

This is currently not supported by the Analytics data model, but you can pull that data from the management views in the regular UI. Best regards Thorsten

tbesse · ‎Sep 03, 2019

Hi Manish, yes, it can and our ServiceNow integrations are certified by ServiceNow. For details please refer to the Adapters and Connectors guide in Flexera Helpnet: https://helpnet.flexerasoftware.com/fnms2019r1/EN/WebHelp/PDF%20Documents/On-Prem/FNMSInvAdaptersAndConnectorsReference.pdf You would want to check out Chapter XI (from page 295). Best regards Thorsten

tbesse · ‎Aug 30, 2019

Okay, I looked it up now for you: Accounts get permanently locked after 5 attempts, an administrator has to reset the account. Best regards Thorsten

tbesse · ‎Aug 30, 2019

Hello, Is this for FlexNet Manager Cloud Edition or on premise, please? Flexera Analytics ships with a data model that currently does not support all objects, but if you post your requirements here we might be able to suggest a solution as many things are possible. Best regards Thorsten

tbesse · ‎Aug 30, 2019

Hello, Answering from memory, but as far as I remember you have 5 attempts on the password before the account is locked. A FlexNet Manager admin can reset the account in the user management. Best regards Thorsten

tbesse · ‎Aug 30, 2019

Hello and thank you for the post here, The All Applications view is a list of all applications we have in the Application Recognition Library (ARL), you should not delete anything from the view that has a source type with Flexera in the name. Check out the online help page for for this view by clicking on the "?" symbol top right, this is the help page for the current cloud release: All Applications view Inactive applications are applications that have been installed in the passed but are not with current recognised installations. I think the time window for this is 90 days in the past. Best regards Thorsten

tbesse · ‎Aug 28, 2019

Hi Jeff, It seems the Reconcile task has failed for some reason (I didn't check the logs). You can trigger a reconcile from the License Compliance menu, there's a button for this bottom right (if you have admin privileges). If you have an on-premise version of FlexNet Manager, you can trigger tasks from the Windows task Scheduler, FlexNet Manager section. Best regards Thorsten

tbesse · ‎Aug 28, 2019

Hi Charlie, Thank you for your post and interesting you are looking into the tool set of another vendor. The Gartner key capabilities report has FlexNet Manager scores highest in 7 of the 9 Critical Capabilities and with all 5 use case categories. The tool you mentioned is not in the Gartner SAM MQ. You won't find many users of the third party tool here as this is a FlexNet Manager forum. We would love to understand your point of you and decision process better, I'd be happy to take your PM (email address in may profile), Thank you Thorsten

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