Feb 09, 2021
09:24 AM
Hello! Just recently, like 5 days ago, we've found the solution to this issue. Obviously this might not be the solution in your case. But as this is quite easy to check you should give it a go. In the far top right corner open the drop down menu. From there navigate to "System Settings" -> "Users". There is a blacklist of users (Note: There are wildcards!). One of these entries prevented creating the necessary accounts.
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Oct 19, 2020
11:16 AM
Hi! Thank you for this detailed explanation. This helped a lot troubleshooting our issue. I've looked into our ADUser_MT. This table looks good to me. All necessary accounts can be found in this table. The complianceUser_MT table looks good as well. But: The view List_Users is empty though. (select * from List_Users). 0 results. I guess there is a scheduled tasks that adds these users to the List_Users view. When I'm trying to create an account within FNMS I get a few results but not the accounts that need permission. Do you have an idea how to troublshoot this even further? Thank you!
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Latest posts by max_hoopmann
Subject | Views | Posted |
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1558 | Feb 09, 2021 09:24 AM | |
1886 | Oct 19, 2020 11:16 AM |
Activity Feed
- Posted Re: Users missing from search results when creating accounts in FNMS On-Premises on FlexNet Manager Knowledge Base. Feb 09, 2021 09:24 AM
- Posted Re: Users missing from search results when creating accounts in FNMS On-Premises on FlexNet Manager Knowledge Base. Oct 19, 2020 11:16 AM
- Kudoed Users missing from search results when creating accounts in FNMS On-Premises for jjensen. Oct 19, 2020 11:09 AM