Hello! Just recently, like 5 days ago, we've found the solution to this issue. Obviously this might not be the solution in your case. But as this is quite easy to check you should give it a go. In the far top right corner open the drop down menu. From there navigate to "System Settings" -> "Users". There is a blacklist of users (Note: There are wildcards!). One of these entries prevented creating the necessary accounts.  ... View more

Hi! Thank you for this detailed explanation. This helped a lot troubleshooting our issue.  I've looked into our ADUser_MT. This table looks good to me. All necessary accounts can be found in this table. The complianceUser_MT table looks good as well.   But: The view List_Users is empty though. (select * from List_Users). 0 results. I guess there is a scheduled tasks that adds these users to the List_Users view.  When I'm trying to create an account within FNMS I get a few results but not the accounts that need permission.   Do you have an idea how to troublshoot this even further? Thank you!   ... View more