About dsood

dsood · ‎Mar 25, 2021

Hi Tim I confirmed that it is currently not possible to manually update the token in the database. Is it possible for you to request an exception? Thanks

dsood · ‎Nov 16, 2020

There is an option to generate Results file when you setup the Normalize process in Admin Console . Once you run Normalize the normalized results are provided in this file which can be viewed via excel.

dsood · ‎Nov 16, 2020

HI Paul 1)Do you have an idea of how much data is being Normalized? 2)Also, has this always taken about 9 hours or did it increase in the last runs? 3)It will be helpful to get the publish_logger_tb output from the database . I would change the event_timestamp to when your job was run. select * from PUBLISH_LOGGER_TB where EVENT_TIMESTAMP >= '2020-11-03 22:26:17.433' order by 1 desc 4) BDNA.log will be required as well. 5) Data Platform Patch version 6) HOw many data sources? Please let us know if you need this further investigated as we will need to log a support case for troubleshooting

dsood · ‎Nov 16, 2020

HI Paul Yes there is and we provide the Publish ERD upon request. Thanks Deepa

dsood · ‎Nov 10, 2020

HI KC This is not a bug but per design as we have noticed performance issues with displaying more than 10 events and hence recommend keeping this to 10 Thanks

dsood · ‎Jul 31, 2020

We will need to review your discovered data to see why the outdated versions are showing up. I will log a support case for this and will reach out for additional details. Thanks Deepa

dsood · ‎May 06, 2020

Customers who have the Infosec (CPE) content pack can view additional attributes . Please review the attached doc for more details.

dsood · ‎Apr 30, 2020

Hi Sushant --We have a case on this . Can you please confirm that you ran the config wizard for DP after the password change.? I will follow up with you on the case

dsood · ‎Apr 30, 2020

Hi There is no change to the supported 8 extractors. Attached the list for your reference Thanks Deepa

dsood · ‎Apr 02, 2020

Hi Dave Can you please un-install Data Platform , re-install and then re-download the catalog? Deepa

dsood · ‎Apr 01, 2020

I have applied the patch in our support lab and have not seen this issue. From the error snippet it looks like it is unable to copy a file to this folder C:\Program Files\BDNA\Data Platform\Bin Can you please check 1) Permissions on C:\Program Files\BDNA\Data Platform\Bin 2) Is your install on C: drive? 3) Can you please provide the BDNA.log and updater.log file?

dsood · ‎Mar 12, 2020

Hi KC I will follow up on this request from you. I know we had a bug for this and will respond back after I have checked status. Thanka Deepa Get Outlook for iOS<>

dsood · ‎Mar 04, 2020

Update: Maintenance completed at 10.45 am PST. We are planning to add the following in patch 5.5.28 (March) Detailed table report to show vulnerabilities list for software Summary dashboard report to show vulnerabilities roll-ups for software In preparation for the above, we need to do some maintenance tasks that will impact catalog sync for customers that subscribe to the CPE content pack. Customers will not be able to do catalog sync on 3/4/2020 starting at 5 pm PST for 24 hours. After this, the customers will get a full catalog at the next attempt to sync. We apologize for any inconvenience this may cause. Flexera Support

dsood · ‎Jan 29, 2020

Hi Henry We currently do not have a certified migration path from 4.5.4 to scoped app. I can setup a call with you to discuss in more detail, if that helps. Please let me know. Thanks Deepa

dsood · ‎Jan 07, 2020

Hi Bruce If your issue is wrt to Path : c:\program files\bdna\user console\bin\bdna.normalizebi.service.exe You will be able to allow the Service Account to have the R\W permissions and remove the other users from the list. We would recommend testing this in your DEV environment before going live in production but we do not foresee any issues with this. However, it is always good to test encase any anomalies arise. If your query is regarding a different vulnerability, please provide more details. Thank you

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RESOLVED:Catalog Sync will be unavailable for customers with CPE content pack on 3/4/2020 starting a...

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Re: How to Increase or Decrease the Number of Events Displayed in the Activity Monitor

Re: SQL Server EOL OBS date

New atrributes included with the Enhanced Infosec content pack

Re: User Console (Analyze) - Initialize the Solution Failing while re-configuring the User Console

Re: Supported Extractors

Re: Load Catalog Package Failed - Data Platform 5.5.22.3100 Config