This website uses cookies. By clicking OK, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
dsood
Flexera
Nov 16, 2020
12:45 PM
There is an option to generate Results file when you setup the Normalize process in Admin Console . Once you run Normalize the normalized results are provided in this file which can be viewed via excel.
... View more
Nov 16, 2020
10:08 AM
HI Paul 1)Do you have an idea of how much data is being Normalized? 2)Also, has this always taken about 9 hours or did it increase in the last runs? 3)It will be helpful to get the publish_logger_tb output from the database . I would change the event_timestamp to when your job was run. select * from PUBLISH_LOGGER_TB where EVENT_TIMESTAMP >= '2020-11-03 22:26:17.433' order by 1 desc 4) BDNA.log will be required as well. 5) Data Platform Patch version 6) HOw many data sources? Please let us know if you need this further investigated as we will need to log a support case for troubleshooting
... View more
Nov 16, 2020
10:00 AM
HI Paul Yes there is and we provide the Publish ERD upon request. Thanks Deepa
... View more
Nov 10, 2020
11:32 AM
HI KC
This is not a bug but per design as we have noticed performance issues with displaying more than 10 events and hence recommend keeping this to 10
Thanks
... View more
Jul 31, 2020
11:14 AM
We will need to review your discovered data to see why the outdated versions are showing up. I will log a support case for this and will reach out for additional details. Thanks Deepa
... View more
May 06, 2020
02:05 PM
Customers who have the Infosec (CPE) content pack can view additional attributes . Please review the attached doc for more details.
... View more
Labels:
Apr 30, 2020
05:04 PM
1 Kudo
Hi Sushant --We have a case on this . Can you please confirm that you ran the config wizard for DP after the password change.? I will follow up with you on the case
... View more
Apr 30, 2020
02:55 PM
Hi
There is no change to the supported 8 extractors. Attached the list for your reference
Thanks Deepa
... View more
Apr 02, 2020
02:06 AM
Hi Dave Can you please un-install Data Platform , re-install and then re-download the catalog? Deepa
... View more
Apr 01, 2020
10:42 AM
I have applied the patch in our support lab and have not seen this issue. From the error snippet it looks like it is unable to copy a file to this folder C:\Program Files\BDNA\Data Platform\Bin Can you please check 1) Permissions on C:\Program Files\BDNA\Data Platform\Bin 2) Is your install on C: drive? 3) Can you please provide the BDNA.log and updater.log file?
... View more
Mar 12, 2020
05:59 PM
Hi KC I will follow up on this request from you. I know we had a bug for this and will respond back after I have checked status. Thanka Deepa Get Outlook for iOS<>
... View more
Mar 04, 2020
11:15 AM
Update: Maintenance completed at 10.45 am PST.
We are planning to add the following in patch 5.5.28 (March)
Detailed table report to show vulnerabilities list for software
Summary dashboard report to show vulnerabilities roll-ups for software
In preparation for the above, we need to do some maintenance tasks that will impact catalog sync for customers that subscribe to the CPE content pack. Customers will not be able to do catalog sync on 3/4/2020 starting at 5 pm PST for 24 hours. After this, the customers will get a full catalog at the next attempt to sync.
We apologize for any inconvenience this may cause.
Flexera Support
... View more
Labels:
Jan 29, 2020
10:50 AM
Hi Henry
We currently do not have a certified migration path from 4.5.4 to scoped app. I can setup a call with you to discuss in more detail, if that helps. Please let me know.
Thanks Deepa
... View more
Jan 07, 2020
03:49 PM
Hi Bruce
If your issue is wrt to Path : c:\program files\bdna\user console\bin\bdna.normalizebi.service.exe You will be able to allow the Service Account to have the R\W permissions and remove the other users from the list. We would recommend testing this in your DEV environment before going live in production but we do not foresee any issues with this. However, it is always good to test encase any anomalies arise.
If your query is regarding a different vulnerability, please provide more details.
Thank you
... View more
Oct 29, 2019
05:09 PM
1 Kudo
Hi Yes, hardware and software need to be separated out before pulling the data into DP. Thanks Deepa
... View more
Latest posts by dsood
Subject | Views | Posted |
---|---|---|
140 | Nov 16, 2020 12:45 PM | |
128 | Nov 16, 2020 10:08 AM | |
266 | Nov 16, 2020 10:00 AM | |
174 | Nov 10, 2020 11:32 AM | |
370 | Jul 31, 2020 11:14 AM | |
374 | May 06, 2020 02:05 PM | |
354 | Apr 30, 2020 05:04 PM | |
536 | Apr 30, 2020 02:55 PM | |
827 | Apr 02, 2020 02:06 AM | |
524 | Apr 01, 2020 10:42 AM |
Activity Feed
- Posted Re: How to export data from Data Platform on Data Platform Forum. Nov 16, 2020 12:45 PM
- Posted Re: How to reduce the publish time on Data Platform Forum. Nov 16, 2020 10:08 AM
- Posted Re: How to export data from Data Platform on Data Platform Forum. Nov 16, 2020 10:00 AM
- Posted Re: How to Increase or Decrease the Number of Events Displayed in the Activity Monitor on Data Platform Knowledge Base. Nov 10, 2020 11:32 AM
- Kudoed How to update my service account password used for Data Platform installation? for blalvani. Oct 01, 2020 03:28 PM
- Posted Re: SQL Server EOL OBS date on Data Platform Forum. Jul 31, 2020 11:14 AM
- Posted New atrributes included with the Enhanced Infosec content pack on Data Platform Knowledge Base. May 06, 2020 02:05 PM
- Got a Kudo for Re: User Console (Analyze) - Initialize the Solution Failing while re-configuring the User Console. May 01, 2020 11:05 AM
- Posted Re: User Console (Analyze) - Initialize the Solution Failing while re-configuring the User Console on Data Platform Forum. Apr 30, 2020 05:04 PM
- Posted Re: Supported Extractors on Data Platform Forum. Apr 30, 2020 02:55 PM
- Posted Re: Load Catalog Package Failed - Data Platform 5.5.22.3100 Config on Data Platform Forum. Apr 02, 2020 02:06 AM
- Posted Re: 5.5.28 Update on Data Platform Forum. Apr 01, 2020 10:42 AM
- Posted Re: Have an idea for changing Data Platform? The product team wants to hear it on Data Platform Blog. Mar 12, 2020 05:59 PM
- Posted RESOLVED:Catalog Sync will be unavailable for customers with CPE content pack on 3/4/2020 starting at 5 PM PST. on Data Platform Knowledge Base. Mar 04, 2020 11:15 AM
- Posted Re: Flexera Data Platform Now Available via ServiceNow Certified App on Data Platform Release Blog. Jan 29, 2020 10:50 AM
- Posted Re: Permission issue on the BDNA program files folder. on Data Platform Forum. Jan 07, 2020 03:49 PM
- Got a Kudo for Re: Detail out all the requirements on each extractor. Nov 08, 2019 10:18 AM
- Got a Kudo for Re: Mashups. Oct 30, 2019 01:06 PM
- Posted Re: Mashups on Data Platform Forum. Oct 29, 2019 05:09 PM
- Posted Re: User Console Software Product ID on Data Platform Forum. Oct 29, 2019 05:03 PM
Contact Me
Online Status |
Offline
|
Date Last Visited |
Mar 03, 2021
01:16 PM
|