Sep 13, 2018
02:45 PM
Hi, We're trying to get AppPortal to cooperate with Service Now (Istanbul) as a Self Service Application which is viewed from a frame. We can get this to work with a new window, however whenever we try to add the following URL: https:// /esd/DefaultForUIEmbedding.aspx to the Self-Service menu under ServiceNow we get a message stating that the content can't be viewed in a frame. I've tried adding appropriate X-FRAME headers to IIS without any luck.Has anyone been able to get this to work? Thanks
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May 08, 2018
10:14 AM
vinodvenkatiah wrote: Hi Brian, Are you still facing this issue? -Vinod Hello, I was able to apply a FlexDP update which seems to have fixed the issue. However, now I'm having difficulty getting FlexDP to work as expected with FNMS 2018 R1. The import from FlexDP to FNMS dumps the data into "Unrecognized Evidence" versus anywhere meaningful. Is this expected behavior? Brian
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Apr 26, 2018
10:57 AM
When we try to run a normalization on our SCCM data we get the following error: task_id cannot be NULL, please provide valid task_id @l_subscription_id2578 Create NC_UNSUB_MAP table(PUBLISH Which then stops the normalization. The product is ultimately useless if this normalization fails.
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Apr 05, 2018
04:10 PM
I know you're asking for general recommendations regarding Flexera Analytics, so this might be off topic. I'm trying to confgiure Flexera Analytics on premises and can install it correctly. However, no matter what I do I get "You could not be signed into Flexera Analytics Invalid login response" when I try to load the Analytics page. Do you have any troubleshooting recommendations or resources beyond the FNMS 2017 R3 Install Instructions? THanks
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Feb 13, 2018
10:21 AM
I've verified connectivity from the FNMS Beacon via the ESXQuery tool. In addition, I've loosened up some ACLs for the ports (80 and 443) listed as necessary for the VMWare scanning components to work. The rule fires and completes, however in the actual Inventory phase, the only information provided by the beacon is the following log entry - 2018-02-13 09:57:46,360 [.VirtualizationVisitor|Async] [INFO ] No inventory gathered for device ' ' because discovery did not find the service on the device. The ESXQuery is able to download an inventory without issue.
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Feb 07, 2018
01:10 PM
JohnSorensenDK wrote: You may want to test/troubleshoot using the ESXQuery inventory tool that can be executed manually, please download it from https://flexeracommunity.force.com/customer/articles/en_US/INFO/Additional-Inventory-Tools-for-FlexNet-Manager-Suite Thanks, John Sorensen Flexera Thanks for the reply John. I've tried to run ESXQuery on a production instance where similar issues are being seen. In both cases it looks like the ESXuery (and FNMS in general) are trying to query https:// :443/sdk. However, this url looks to be deprecated by VMWare. Here's the relevant output from ESXQuery BindServer( , proto=https, port=0) failed. In fsend call to WinHttpSendRequest: A connection with the server could not be established (12029) An error occured in HTTP processing Failed to retrieve contents from web service https:// :443/sdk BindServer( .com, proto=https, port=0) failed. I'm able to manually browse to the VCenter console from both machines. One issue is that we're using self signed certificates in these cases. However, at least in my test environment, I've tried to loosen up Cert requirements to deal with this. Any ideas? Thanks Brian
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Feb 01, 2018
09:40 AM
cgrinton wrote: Hi brianmcelraft, Some common problems would be that the VMware web API is not running on 10.0.0.10, or that the beacon does not have network connectivity to port 443 (HTTPS) on the VMware server. For troubleshooting, you could try using a web browser running on the beacon to browse to https://10.0.0.10/mob and ensure you do not get a "connection failed" or "404 not found" type response. (You may still get an error browsing to that URL, but you want an error which indicates that a connection was successfully made, and that there seems to be something running there.) Chris @ Flexera Unfortunately I've tried both of these. The only clue I can gander from the logs is that the Beacon is having issues connecting to https:// /sdk/. The actual REST interface is sitting at https:// /sdk/vim.wsdl. I have no issues connecting to it from the browser level on the beacon itself via HTTPS...
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Jan 31, 2018
02:22 PM
Hi, I've recently set up a FNMS 2017 R2 instance and I'm trying to get it to successfully scan a pre-existing VMWare Infrastructure. The Service Account I'm using has Read Only Access to the VCenter Infrastructure. It can succcessfully log in to the VCenter Instance web page. All elements of the VCenter cluster can be pinnged from the FNMS server. The only actual diagnostics I can derive are: 1. Log files from the Inventory Beacon - 2018-01-31 13:58:29,886 [ource.NMapDeviceSource|IPScan] [INFO ] Starting an IP scan. 2018-01-31 13:58:29,933 [iscovery.NMapDiscovery|IPScan] [INFO ] Building command line with TCP ports:22,80,135,139,161,443,445 and UDP ports 22,80,135,139,161,443,445 2018-01-31 13:58:29,933 [iscovery.NMapDiscovery|IPScan] [INFO ] Command line for mgsipScan: -p T:22,80,135,139,161,443,445,U:22,80,135,139,161,443,445 -oX "C:\Users\flx-fnms-svc\AppData\Local\Temp\ManageSoft\discovery\mgsipscan-t-2018131_135829-64fe98833c-07fa-4ce3-b6f2-bdc9e6ef6926.xml" -PI -sS -sU 10.0.0.10 2018-01-31 13:58:30,105 [veryExportDeviceSource|DeviceSource] [INFO ] Processing exported disco files extracted in the folder 'C:\ProgramData\Flexera Software\Beacon\DiscoveryExport\19': 1 files to be processed. 2018-01-31 13:58:30,105 [veryExportDeviceSource|DeviceSource] [INFO ] Processing exported disco file 'C:\ProgramData\Flexera Software\Beacon\DiscoveryExport\19\1.disco' 2018-01-31 13:58:30,309 [iscoveryActionExecuter|DNSLookup] [INFO ] Failed to perform DNS discovery for device '10.0.0.10'. 2018-01-31 13:58:32,234 [iscoveryActionExecuter|Async] [INFO ] Enumerating devices from store after DNS lookup 2018-01-31 13:58:32,234 [iscoveryActionExecuter|Async] [INFO ] Completed enumeration of devices from store after DNS lookup 2018-01-31 13:58:36,914 [iscoveryActionExecuter|IPScan] [INFO ] Device '10.0.0.10' is in scope: VCenter 2018-01-31 13:58:36,914 [ource.NMapDeviceSource|IPScan] [INFO ] Completed an IP scan. 2018-01-31 13:58:36,946 [.DiscoveryTaskExecutor|PropertyDisco] [INFO ] Performing Device Property Scan discovery for device '10.0.0.10' 2018-01-31 13:58:36,946 [veryDevicePropertyScan|PropertyDisco] [INFO ] Performing nbtstat discovery for device: 10.0.0.10 2018-01-31 13:58:37,029 [veryDevicePropertyScan|PropertyDisco] [INFO ] Performing ARP discovery for device: 10.0.0.10 2018-01-31 13:58:37,042 [.MacAddressScanInterop|PropertyDisco] [INFO ] The specified IPAddress '10.0.0.10' is not within the same subnet. 2018-01-31 13:58:37,042 [veryDevicePropertyScan|PropertyDisco] [INFO ] Performing NetAPI discovery for device: 10.0.0.10 2018-01-31 13:58:38,259 [iscoveryActionExecuter|Async] [INFO ] Starting to enumerate devices from IP Scan 2018-01-31 13:58:38,259 [iscoveryActionExecuter|Async] [INFO ] IP Scan completed, 0 devices failed to get port info. Adding these devices to downstream. 2018-01-31 13:58:59,113 [overy.NetServerGetInfo|PropertyDisco] [INFO ] Completed NetAPI discovery for device '10.0.0.10' unsuccessfully: The network path could not be found 2018-01-31 13:58:59,114 [.DiscoveryTaskExecutor|PropertyDisco] [INFO ] Completed Device Property Scan discovery for device '10.0.0.10': DeviceName = "", MAC Address = "", NTDomain = "" and WindowsType = 0. 2018-01-31 13:58:59,114 [.DiscoveryTaskExecutor|PropertyDisco] [INFO ] Performing VMware discovery for device '10.0.0.10' 2018-01-31 13:58:59,151 [.DiscoveryTaskExecutor|PropertyDisco] [INFO ] Completed VMware discovery for device '10.0.0.10': not discovered 2018-01-31 13:59:00,337 [iscoveryActionExecuter|Async] [INFO ] Discovery execution has completed. 2018-01-31 13:59:00,347 [coveryThreadedExecutor|Async] [INFO ] Shutdown of 10 threads for device discovery. 2018-01-31 13:59:00,352 [coveryThreadedExecutor|Async] [INFO ] Shutdown of 10 threads for DNS lookup. 2018-01-31 13:59:00,352 [coveryThreadedExecutor|Async] [INFO ] Shutdown of 1 threads for network scanning. 2018-01-31 13:59:00,352 [coveryThreadedExecutor|Async] [INFO ] Shutdown of 20 threads for device property and service discovery. and a Wireshark log which shows: a 301 response code from the FNMS server posting to https:// /sdk. Does anyone have any ideas?
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Latest posts by brianmcelraft
| Subject | Views | Posted |
|---|---|---|
| 3291 | Sep 13, 2018 02:45 PM | |
| 1833 | May 08, 2018 10:14 AM | |
| 3587 | Apr 26, 2018 10:57 AM | |
| 1326 | Apr 05, 2018 04:10 PM | |
| 3151 | Feb 13, 2018 10:21 AM | |
| 3736 | Feb 07, 2018 01:10 PM | |
| 3736 | Feb 01, 2018 09:40 AM | |
| 6517 | Jan 31, 2018 02:22 PM |
Activity Feed
- Posted App Portal Embedding in ServiceNow host frame on App Broker Forum. Sep 13, 2018 02:45 PM
- Posted Re: SCCM Normalization Error: task_id cannot be NULL, please provide valid task_id @l_sub on Data Platform Forum. May 08, 2018 10:14 AM
- Posted SCCM Normalization Error: task_id cannot be NULL, please provide valid task_id @l_sub on Data Platform Forum. Apr 26, 2018 10:57 AM
- Posted Hope you can help on FlexNet Manager Forum. Apr 05, 2018 04:10 PM
- Posted Re: Scanning VMWare Infrastructure on FlexNet Manager Forum. Feb 13, 2018 10:21 AM
- Posted Re: Scanning VMWare Infrastructure on FlexNet Manager Forum. Feb 07, 2018 01:10 PM
- Posted Re: Scanning VMWare Infrastructure on FlexNet Manager Forum. Feb 01, 2018 09:40 AM
- Posted Scanning VMWare Infrastructure on FlexNet Manager Forum. Jan 31, 2018 02:22 PM
