Hi @skummara,   Yes, its possible to automate using the automation interfaces.  More information on the automation interfaces can be found : https://docs.revenera.com/installshield26helplib/helplibrary/IHelpAutoISWiProject.htm#ref-automationinterface_3198501150_1161875 Sample VB script code to add new release:   Set oISM = CreateObject("ISWiAuto23.ISWiProject") ' this time, open project as read-write oISM.OpenProject "D:\MySetups\BuildMe.ism", False ' get existing configuration Set oMyConfig = oISM.ISWiProductConfigs("DemoVersion1") ' add new release to existing configuration Set oNewRelease = oMyConfig.AddRelease("new") ' set release properties oNewRelease.Compressed = True oNewRelease.SetupEXE = True oNewRelease.TargetOS = 3 ' i.e., os9xNT: include both engines ' ...set other properties... ' if you want, build the new release oNewRelease.Build( ) ' for testing MsgBox "Done!" ' this time, save the project before closing it oISM.SaveProject oISM.CloseProject   ... View more

Hi @jkcraig ,   Hope you have executed the " TSConfig.exe  /registerVSIP" in an administrator command prompt from InstallShield 2018 R2 system folder. If InstallShield 2018 R2 failed to integrate with VS2019 after executing above command, then please reach out to Revenera support to analyze this further.   https://www.revenera.com/about-us/contact-us.html   https://community.flexera.com/t5/InstallShield-Knowledge-Base/How-to-Use-Revenera-Support-Chat-to-He...   https://community.flexera.com/t5/Support-Information/Support-Contacts/ta-p/94720 ... View more

Hi @JSBurton, Can you share more info on this, such as which automation interface is throwing error or it will be great if you could share a sample script file. ... View more

Hi @jmaHexagon,  .ise files are not supported in  InstallShield limited edition for Visual studio,  .ise file are supported in InstallShield Express and higher version. Hope you are activating InstallShield 2020 with InstallShield 2020 express activation key.  You can contact Revenera support to get faster help on activation related issues   https://www.revenera.com/about-us/contact-us.html   https://community.flexera.com/t5/InstallShield-Knowledge-Base/How-to-Use-Revenera-Support-Chat-to-He...   https://community.flexera.com/t5/Support-Information/Support-Contacts/ta-p/94720 ... View more

Hi @Professor,   It looks like the response XML is not proper, my suggestion here is to repeat the process again. 1- Try to activate again with the activation code, 2- if its asking for the offline activation, generate the activation xml and upload to the URL given last time and generate the response XML again. 3- Load the new response XML in the activation wizard again.   If the problem is not resolved, then Please contact Revenera support to get faster help on this.     https://www.revenera.com/about-us/contact-us.html   https://community.flexera.com/t5/InstallShield-Knowledge-Base/How-to-Use-Revenera-Support-Chat-to-He...   https://community.flexera.com/t5/Support-Information/Support-Contacts/ta-p/94720   ... View more

Hi @MattTrinder ,   As suggested by @shunt , can you change the values from "2" to "3". I think, you have changed in the wrong column. So can you update again as in the below screenshot:     change the values just before the "http://www.installengine.com/cert05/dotnetfx" string ( <td>3</td><td>http://www.installengine.com/cert05/dotnetfx).     OR There is a setting configuration in "C:\Program Files (x86)\InstallShield\2020\Support\0409\settings.xml",  which help you to change these values through the IDE. 1- Search for the string "<DotNetTabReleases Hide="1"/>" in the settings.xml, and then change the value to "<DotNetTabReleases Hide="0"/>. Save the settings.xml. 2- Close and reopen all the application(InstallShield and Visual studio IDE) and InstallShield projects.  3-  Navigate to Releases view, change the value to "Do Not Include" for the ".NET Framework Location" for all the releases in the "Releases" view, as shown in the below screenshot image.         Hope this help you to proceed the evaluation. ... View more

Hi @MattTrinder , If you are evaluating InstallShield and have any questions or issues, for faster response, please raise a support ticket. Please contact Revenera support: https://www.revenera.com/about-us/contact-us.html https://community.flexera.com/t5/InstallShield-Knowledge-Base/How-to-Use-Revenera-Support-Chat-to-He... https://community.flexera.com/t5/Support-Information/Support-Contacts/ta-p/94720   ... View more

Hi @adurai21 , Yes, its possible to do with Basic MSI, InstallScript MSI, or using InstallScript project to deploy the web application. ... View more

Hi @tech_it , Usually, there will be an option in the PLC (Product Licensing center) to return the license and generate one for the new machine. If not, can you check with Revenera support: https://www.revenera.com/about-us/contact-us.html   https://community.flexera.com/t5/InstallShield-Knowledge-Base/How-to-Use-Revenera-Support-Chat-to-He...   https://community.flexera.com/t5/Support-Information/Support-Contacts/ta-p/94720 ... View more

Hi @Professor, After generating the request code for either the return or the activation - If you do not see the response window which looks like this when you next launch the software:   Then please open Regedit and Navigate to: HKEY_CURRENT_USER\Software\InstallShield\<PRODUCT VERSION> Then add a new DWORD called 'OfflineTransactionPending' and give it a value of '1'. Then launch InstallShield and you will see the response window. Once you got the response window, you can load the response xml by clicking on the Load button.    ... View more

Hi @Professor, To process an offliine activation for InstallShield version 2014 and up: 1. Select the offline activation option. An offline activation request will be generated. 2. Save the offline activation license.request file. 3. Click the Next button. 4. The next dialog should indicate that an offline transaction is pending. 5. Go to the following website to process your offline activation request:  https://flexerasoftware.flexnetoperations.com/control/inst/offlineActivation 6. Click the Choose File button and browse to the license.request file that you recently saved. 7. Click the Process button. 8. Save the response.xml file. 9. Launch the application, once again. The Offline Activation dialog should be displayed. 10. Click the Load button and browse to the response.xml file you recently saved. 11. Click the Activate button. 12. Click the Finish button. https://flexerasoftware.flexnetoperations.com/control/inst/offlineActivation  ... View more

Hi @ragava28,   You need to configure the correct executable which wait for the entire uninstallation process, you can get the executable details and its command line parameters from the registry for what is configured for the installed application while uninstalling from the Add/Remove programs( Programs and Features) . As well check the command line parameter if any needed to wait the executable for the complete uninstallation, you can get this information from the task manger while uninstalling the application.  ... View more

Hi @Vladimir12,   @Vladimir12 wrote: 1 - We use Windows 10. Last update was on 07.02.2020. 2 - С an You describe the repair process in more detail. 3 - Unfortunately so far only version 14 has been purchased from us. I tried creating a new project. At first everything was fine, but after adding another feature, the assembly began to fall again. I managed to find out that the error starts to appear after I protect my application with the HASP Sentinel protection tool. And before there were no such problems, although I have been using everything for a long time. Maybe you have any ideas what could be the reason for this behavior? Repair can be done from the Add/Remove programs in the control panel (also called "Programs and Features") by right click on the InstallShield entry in the list. As well, you can check out is it possible to exempt InstallShield application/folder from  HASP Sentinel protection tool  if you are thinking this issue is due to  HASP Sentinel protection tool. ... View more