Mar 10, 2021
09:47 AM
Hi @Lirantev ,
Please check the below thread for the solution for the restart.
https://community.flexera.com/t5/InstallShield-Forum/Visual-C-2019-x64-Prerequisite-fails-when-Visual-C-2017-x64-is/td-p/115589
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Mar 02, 2021
08:05 AM
Hi @nileshmunnur,
See what value configured for the windows installer (msi) "Minor Upgrade handling" setting in the packages view:
Minor Upgrade Handling
.msi, Basic MSI project
Indicate the appropriate behavior that should occur when an earlier version of the package is present on the target system. Available options are:
•
None —The Advanced UI or Suite/Advanced UI installation launches the package without running it in minor upgrade mode. That is, the Advanced UI or Suite/Advanced UI installation does not set the REINSTALL or REINSTALLMODE properties for the package.
•
Automatic —The Advanced UI or Suite/Advanced UI installation launches the package in upgrade mode by setting the REINSTALL property to ALL and the REINSTALLMODE property to vomus . It does not inform the end user that the product will be upgraded.
•
Ask the User —The Advanced UI or Suite/Advanced UI installation displays a secondary window that asks the end user whether they want to continue. If the end user chooses to continue, the Advanced UI or Suite/Advanced UI installation launches the package in upgrade mode. If the end user chooses to not continue, the package does not run.
Try configuring " Automatic" —The Advanced UI or Suite/Advanced UI installation launches the package in upgrade mode by setting the REINSTALL property to ALL and the REINSTALLMODE property to vomus . It does not inform the end user that the product will be upgraded.
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Feb 26, 2021
08:42 AM
1 Kudo
Hi @chrisfox2385 ,
It may be due to the difference in the COM extraction settings.
Firstly, I am suggesting you to upgrade InstallShield to the latest version (InstallShield 2020). We made some improvement in COM extraction in the latest versions.
InstallShield provides three different methods to extract the COM information, but at a time InstallShield extract the information based on the method configured in the registry. UseAPIRegistryHooks registry value located in HKEY_LOCAL_MACHINE\Software\InstallShield\RegSpy key (on 32-bit machines) or HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\InstallShield\RegSpy key(on 64-bit machines) holds the method configured to extract the COM information.
Value
Description
0
COM information captured by hooking Windows Registry API, old method.
1
COM information captured through Registry redirection API
2
COM information captured through Kernel mode registry filtering; latest method introduced in InstallShield 2012.
Value "2" is the latest method, which is more efficient than all others. But, in some cases value can be changed to the suitable method if the default one(value "2") is not working.
InstallShield provides a utility tool named RegSpyUI to cross check the values extracted from COM component, extracted by the method specified in the registry. RegSpyUI tool is available in the InstallShield support folder(C:\Program Files (x86)\InstallShield\2019\Support), this tool can be used to verify the COM extraction done by InstallShield.
See, RegSpyUI able to extract the COM information with the registry value 2 and then see with value "1".
RegSpyUI is a COM extraction utility available in InstallShield, located under the <InstallShield Programs File Folder>\Support folder.
More information on RegSpyUI can be found at the below link:
https://community.flexera.com/t5/InstallShield-Knowledge-Base/Extracting-COM-Information-with-RegSpy...
... View more
Feb 11, 2021
02:29 AM
Hi @ssglogic,
Can you configure the timestamp server in settings.xml as mentioned in the below KB article, as well install the patch.
https://community.flexera.com/t5/InstallShield-Knowledge-Base/Digital-Signing-Patch-for-InstallShield-2015-SP2-and-above/ta-p/121641
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Jan 17, 2021
09:36 PM
Hi @skummara,
Yes, its possible to automate using the automation interfaces. More information on the automation interfaces can be found : https://docs.revenera.com/installshield26helplib/helplibrary/IHelpAutoISWiProject.htm#ref-automationinterface_3198501150_1161875
Sample VB script code to add new release:
Set oISM = CreateObject("ISWiAuto23.ISWiProject")
' this time, open project as read-write oISM.OpenProject "D:\MySetups\BuildMe.ism", False
' get existing configuration Set oMyConfig = oISM.ISWiProductConfigs("DemoVersion1") ' add new release to existing configuration Set oNewRelease = oMyConfig.AddRelease("new")
' set release properties oNewRelease.Compressed = True
oNewRelease.SetupEXE = True oNewRelease.TargetOS = 3 ' i.e., os9xNT: include both engines ' ...set other properties... ' if you want, build the new release
oNewRelease.Build( )
' for testing
MsgBox "Done!"
' this time, save the project before closing it
oISM.SaveProject oISM.CloseProject
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Jan 15, 2021
12:33 PM
Hi @rguggisberg ,
Please follow below InstallShield KB article to fix the signing related issues:
https://community.flexera.com/t5/InstallShield-Knowledge-Base/Digital-Signing-Patch-for-InstallShield-2015-SP2-and-above/ta-p/121641
... View more
Jan 15, 2021
12:32 PM
Hi @jkcraig ,
Hope you have executed the " TSConfig.exe /registerVSIP" in an administrator command prompt from InstallShield 2018 R2 system folder.
If InstallShield 2018 R2 failed to integrate with VS2019 after executing above command, then please reach out to Revenera support to analyze this further.
https://www.revenera.com/about-us/contact-us.html
https://community.flexera.com/t5/InstallShield-Knowledge-Base/How-to-Use-Revenera-Support-Chat-to-He...
https://community.flexera.com/t5/Support-Information/Support-Contacts/ta-p/94720
... View more
Jan 06, 2021
11:07 PM
Hi @JSBurton,
Can you share more info on this, such as which automation interface is throwing error or it will be great if you could share a sample script file.
... View more
Jan 06, 2021
11:51 AM
Hi @jmaHexagon,
.ise files are not supported in InstallShield limited edition for Visual studio,
.ise file are supported in InstallShield Express and higher version.
Hope you are activating InstallShield 2020 with InstallShield 2020 express activation key.
You can contact Revenera support to get faster help on activation related issues
https://www.revenera.com/about-us/contact-us.html
https://community.flexera.com/t5/InstallShield-Knowledge-Base/How-to-Use-Revenera-Support-Chat-to-He...
https://community.flexera.com/t5/Support-Information/Support-Contacts/ta-p/94720
... View more
Jan 06, 2021
12:17 AM
Hi @theone_sumit,
Check your time stamp URL configured in the settings.xml, if you are using old symantec or verisign then you need to update Settings.xml file in <InstallShield_InstallPath>/Support/0409 with new URLs
Before:
<DigitalSignature Timestamp="http://timestamp.verisign.com/scripts/timstamp.dll"/><DigitalSignature TimestampRFC3161="http://sha256timestamp.ws.symantec.com/sha256/timestamp"/>
After:
<DigitalSignature Timestamp="http://timestamp.digicert.com"/><DigitalSignature TimestampRFC3161="http://timestamp.digicert.com"/>
Also install the digital signing patch if you are configured to sign using Digicert server and using older version of InstallShield:
More information on this patch can be found at the below link: https://community.flexera.com/t5/InstallShield-Knowledge-Base/Digital-Signing-Patch-for-InstallShiel...
... View more
Jan 05, 2021
09:37 PM
Hi @Professor,
It looks like the response XML is not proper, my suggestion here is to repeat the process again.
1- Try to activate again with the activation code,
2- if its asking for the offline activation, generate the activation xml and upload to the URL given last time and generate the response XML again.
3- Load the new response XML in the activation wizard again.
If the problem is not resolved, then Please contact Revenera support to get faster help on this.
https://www.revenera.com/about-us/contact-us.html
https://community.flexera.com/t5/InstallShield-Knowledge-Base/How-to-Use-Revenera-Support-Chat-to-He...
https://community.flexera.com/t5/Support-Information/Support-Contacts/ta-p/94720
... View more
Jan 05, 2021
10:45 AM
Hi @MattTrinder ,
As suggested by @shunt , can you change the values from "2" to "3". I think, you have changed in the wrong column. So can you update again as in the below screenshot:
change the values just before the "http://www.installengine.com/cert05/dotnetfx" string ( <td>3</td><td>http://www.installengine.com/cert05/dotnetfx).
OR There is a setting configuration in "C:\Program Files (x86)\InstallShield\2020\Support\0409\settings.xml", which help you to change these values through the IDE. 1- Search for the string "<DotNetTabReleases Hide="1"/>" in the settings.xml, and then change the value to "<DotNetTabReleases Hide="0"/>. Save the settings.xml. 2- Close and reopen all the application(InstallShield and Visual studio IDE) and InstallShield projects.
3- Navigate to Releases view, change the value to "Do Not Include" for the ".NET Framework Location" for all the releases in the "Releases" view, as shown in the below screenshot image.
Hope this help you to proceed the evaluation.
... View more
Jan 03, 2021
11:56 PM
Hi @MattTrinder ,
If you are evaluating InstallShield and have any questions or issues, for faster response, please raise a support ticket.
Please contact Revenera support:
https://www.revenera.com/about-us/contact-us.html
https://community.flexera.com/t5/InstallShield-Knowledge-Base/How-to-Use-Revenera-Support-Chat-to-He...
https://community.flexera.com/t5/Support-Information/Support-Contacts/ta-p/94720
... View more
Jan 03, 2021
10:58 AM
Hi @adurai21 ,
Yes, its possible to do with Basic MSI, InstallScript MSI, or using InstallScript project to deploy the web application.
... View more
Jan 03, 2021
10:56 AM
Hi @tech_it ,
Usually, there will be an option in the PLC (Product Licensing center) to return the license and generate one for the new machine.
If not, can you check with Revenera support:
https://www.revenera.com/about-us/contact-us.html
https://community.flexera.com/t5/InstallShield-Knowledge-Base/How-to-Use-Revenera-Support-Chat-to-He...
https://community.flexera.com/t5/Support-Information/Support-Contacts/ta-p/94720
... View more
Latest posts by banna_k
Subject | Views | Posted |
---|---|---|
71 | Mar 10, 2021 09:47 AM | |
116 | Mar 02, 2021 08:05 AM | |
178 | Feb 26, 2021 08:42 AM | |
365 | Feb 11, 2021 02:29 AM | |
101 | Jan 17, 2021 09:36 PM | |
450 | Jan 15, 2021 12:33 PM | |
224 | Jan 15, 2021 12:32 PM | |
177 | Jan 06, 2021 11:07 PM | |
133 | Jan 06, 2021 11:51 AM | |
688 | Jan 06, 2021 12:17 AM |
Activity Feed
- Posted Re: C++ 2019 Redistributable restart required via InstallShield on InstallShield Forum. Mar 10, 2021 09:47 AM
- Posted Re: offline msi package upgrade via suite installer on InstallShield Forum. Mar 02, 2021 08:05 AM
- Got a Kudo for Re: Building same patch on a different machine. Feb 26, 2021 10:04 AM
- Posted Re: Building same patch on a different machine on InstallShield Forum. Feb 26, 2021 08:42 AM
- Kudoed Re: Invalid Timestamp http address - now - "Timestamping Failed" with Sectigo Codesigning- Solved now for ssglogic. Feb 23, 2021 04:43 AM
- Posted Re: Invalid Timestamp http address on InstallShield Forum. Feb 11, 2021 02:29 AM
- Posted Re: Automating ism in Install shield on InstallShield Forum. Jan 17, 2021 09:36 PM
- Posted Re: SigningHelper: error 0x80072efe while attempting to sign file on InstallShield Forum. Jan 15, 2021 12:33 PM
- Posted Re: InstalllShield 2018 R2 installer won't register Visual Studio 2019 extension on InstallShield Forum. Jan 15, 2021 12:32 PM
- Posted Re: Error -2147319765: Automation error - Element not found on InstallShield Forum. Jan 06, 2021 11:07 PM
- Posted Re: Couldn't open ise file with Installshield Visual Studio on InstallShield Forum. Jan 06, 2021 11:51 AM
- Posted Re: SigningHelper: error 0x80072efe while attempting to sign file on InstallShield Forum. Jan 06, 2021 12:17 AM
- Posted Re: Installshield Internet Activation Failed on InstallShield Forum. Jan 05, 2021 09:37 PM
- Got a Kudo for Re: Installshield Internet Activation Failed. Jan 05, 2021 02:56 PM
- Got a Kudo for Re: Installshield Internet Activation Failed. Jan 05, 2021 02:55 PM
- Posted Re: Brand new installation fails with 1603 error trying to install .NET 1.0 on InstallShield Forum. Jan 05, 2021 10:45 AM
- Posted Re: Brand new installation fails with 1603 error trying to install .NET 1.0 on InstallShield Forum. Jan 03, 2021 11:56 PM
- Posted Re: Install shield for web application on InstallShield Forum. Jan 03, 2021 10:58 AM
- Posted Re: how to cancel a generated "Standalone Build License" on InstallShield Forum. Jan 03, 2021 10:56 AM
- Posted Re: Installshield Internet Activation Failed on InstallShield Forum. Jan 03, 2021 07:33 AM