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masteryoda21
Level 2
‎Dec 11, 2023 12:55 PM

Install Shield server returns BAD REQUEST when contacted by AWS EC2 instance

See: https://community.flexera.com/t5/FlexNet-Manager-Suite-Known/Known-Issue-Agent-policy-download-from-beacon-fails-with-HTTP/ta-p/254457

To launch Install Shield from a AWS EC2 instance Install Shield contacts a server that sends a 400 (BAD REQUEST) back to the EC2 instance.

How can we bypass this problem.

A similar problem is a known issue.  See above.

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(2) Replies
banna_k
Revenera
Revenera
‎Dec 26, 2023 11:06 AM

@masteryoda21 : Can you configure the server address with fully qualified name, and do firewall exception for the required ports in the server to communicate properly with the server.

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masteryoda21
Level 2
In response to banna_k
‎Jan 02, 2024 10:36 AM

We did configure the server with with fully qualified name and it failed.  We were not able to connect to the Install Shield server.

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