Can the downloadable template be expanded beyond the basic that is originally downloaded? For example, filling out the template and uploading does not fill in fields such as: Requestor Authorized By Processed By Otherwise, we have to open each purchase order  and update all of these fields by hand. This seems counter-intuitive to uploading bulk purchases. ... View more

Good morning all. We are new to Flexera and still working out the kinks and processes. We've determined how to set up licenses so we can input a serial/activation key. Is there a way in which we can input an activation key at the same time as we create the purchase?   It takes time in order for the purchase to sync up with Flexera so the user and machine do not appear in the license consumption right away. This means I have to wait for it to show up, and go back in and add the license. Being able to input the license key at the same time would prevent me from having to wait for Flexera to update before going back into the license and adding the key.  ... View more

We are attempting to create a purchase record for Devolutions Remote Desktop Manager within the FNMS tool.  Although the publisher can be found when searching under all applications (Screen shot #3), Flexera is unable to location the publisher or SKU number when trying to create a purchase (Screen shot #1). I have included a copy of the receipt (#2) with the publisher's SKU number listed.   My question is twofold: #1 - Why does a listed publisher not show up when creating the purchase and #2 - Can we get the SKU added for the program?   Thank you. ... View more