About Coravix

Coravix · ‎Mar 24, 2021

Thank you Erwin. I will work with our DBA group to see what we can do. This came up as I've been trying to clean up our licensing with Snagit prior to updating our licensing. I wanted to note which versions are EOL or at least no longer supported for easy sorting and reference. Snagit 10 for example, which as been around for 11 or so years, shows the following under Application Details: Details Status: Start of life: None Release date: None End of sales: None End of support: None End of extended support: None End of life: None Since that information was not up to date on Flexera's data, I was hoping for a relatively easy way to update the details. Thank you however, I will forward this information to our people that are handling the back-end of the program. Your solution may be better long term anyway if we can apply the options to multiple applications.

Coravix · ‎Mar 23, 2021

Is there a way in which to edit the properties of existing applications where Flexera was the source? For example, I am working on our Snagit licensing. I wish to edit the TechSmith Snagit 10 application to update the existing fields that currently say "none." For example: Release Date, End of Sales, End of Support, End of Extended Support, End of Life. I need to be able to edite this information so that when we generate reports, we can show which software assets on our network need to be updated/removed/replaced.

Coravix · ‎Feb 02, 2021

@kclausen . JohnSorensenDK Thank you both very much for your response. I wasn't involved in the initial adapters set up, but I ill dig in and see what I can find out from our admins that did the initial load-out. -Ian

Coravix · ‎Jan 26, 2021

How would I go about doing that? The fields are not present in the base template download. I tried adding those fields to the template myself to no effect. I obtained the template from: Top right corner gear > Data Inputs. From there to One off Upload > Business Data Tab > Purchase Order Upload ? > Standard (radial button) > Download purchase order data templates.

Coravix · ‎Jan 25, 2021

Can the downloadable template be expanded beyond the basic that is originally downloaded? For example, filling out the template and uploading does not fill in fields such as: Requestor Authorized By Processed By Otherwise, we have to open each purchase order and update all of these fields by hand. This seems counter-intuitive to uploading bulk purchases.

Coravix · ‎Jan 22, 2021

Good morning all. We are new to Flexera and still working out the kinks and processes. We've determined how to set up licenses so we can input a serial/activation key. Is there a way in which we can input an activation key at the same time as we create the purchase? It takes time in order for the purchase to sync up with Flexera so the user and machine do not appear in the license consumption right away. This means I have to wait for it to show up, and go back in and add the license. Being able to input the license key at the same time would prevent me from having to wait for Flexera to update before going back into the license and adding the key.

Coravix · ‎Jan 05, 2021

We are attempting to create a purchase record for Devolutions Remote Desktop Manager within the FNMS tool. Although the publisher can be found when searching under all applications (Screen shot #3), Flexera is unable to location the publisher or SKU number when trying to create a purchase (Screen shot #1). I have included a copy of the receipt (#2) with the publisher's SKU number listed. My question is twofold: #1 - Why does a listed publisher not show up when creating the purchase and #2 - Can we get the SKU added for the program? Thank you.

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Date Last Visited	‎Mar 31, 2021 11:04 AM

Re: Edit application properties

Edit application properties

Re: Business Data One-Off Upload

Re: Business Data One-Off Upload

Business Data One-Off Upload

License Keys during purchase creation

Publisher/SKU not found

Re: Edit application properties

Edit application properties

Re: Business Data One-Off Upload

Re: Business Data One-Off Upload

Business Data One-Off Upload

License Keys during purchase creation

Publisher/SKU not found