Mar 24, 2021
07:53 AM
Thank you Erwin. I will work with our DBA group to see what we can do. This came up as I've been trying to clean up our licensing with Snagit prior to updating our licensing. I wanted to note which versions are EOL or at least no longer supported for easy sorting and reference. Snagit 10 for example, which as been around for 11 or so years, shows the following under Application Details: Details Status: Start of life: None Release date: None End of sales: None End of support: None End of extended support: None End of life: None Since that information was not up to date on Flexera's data, I was hoping for a relatively easy way to update the details. Thank you however, I will forward this information to our people that are handling the back-end of the program. Your solution may be better long term anyway if we can apply the options to multiple applications.
... View more
Mar 23, 2021
01:38 PM
Is there a way in which to edit the properties of existing applications where Flexera was the source? For example, I am working on our Snagit licensing. I wish to edit the TechSmith Snagit 10 application to update the existing fields that currently say "none." For example: Release Date, End of Sales, End of Support, End of Extended Support, End of Life. I need to be able to edite this information so that when we generate reports, we can show which software assets on our network need to be updated/removed/replaced.
... View more
Feb 02, 2021
07:44 AM
1 Kudo
@kclausen . JohnSorensenDK Thank you both very much for your response. I wasn't involved in the initial adapters set up, but I ill dig in and see what I can find out from our admins that did the initial load-out. -Ian
... View more
Jan 26, 2021
11:51 AM
How would I go about doing that? The fields are not present in the base template download. I tried adding those fields to the template myself to no effect. I obtained the template from: Top right corner gear > Data Inputs. From there to One off Upload > Business Data Tab > Purchase Order Upload ? > Standard (radial button) > Download purchase order data templates.
... View more
Jan 25, 2021
03:30 PM
1 Kudo
Can the downloadable template be expanded beyond the basic that is originally downloaded? For example, filling out the template and uploading does not fill in fields such as: Requestor Authorized By Processed By Otherwise, we have to open each purchase order and update all of these fields by hand. This seems counter-intuitive to uploading bulk purchases.
... View more
Jan 22, 2021
09:43 AM
1 Kudo
Good morning all. We are new to Flexera and still working out the kinks and processes. We've determined how to set up licenses so we can input a serial/activation key. Is there a way in which we can input an activation key at the same time as we create the purchase? It takes time in order for the purchase to sync up with Flexera so the user and machine do not appear in the license consumption right away. This means I have to wait for it to show up, and go back in and add the license. Being able to input the license key at the same time would prevent me from having to wait for Flexera to update before going back into the license and adding the key.
... View more
Jan 05, 2021
10:10 AM
2 Kudos
We are attempting to create a purchase record for Devolutions Remote Desktop Manager within the FNMS tool. Although the publisher can be found when searching under all applications (Screen shot #3), Flexera is unable to location the publisher or SKU number when trying to create a purchase (Screen shot #1). I have included a copy of the receipt (#2) with the publisher's SKU number listed. My question is twofold: #1 - Why does a listed publisher not show up when creating the purchase and #2 - Can we get the SKU added for the program? Thank you.
... View more
Latest posts by Coravix
Subject | Views | Posted |
---|---|---|
688 | Mar 24, 2021 07:53 AM | |
715 | Mar 23, 2021 01:38 PM | |
757 | Feb 02, 2021 07:44 AM | |
1060 | Jan 26, 2021 11:51 AM | |
1116 | Jan 25, 2021 03:30 PM | |
624 | Jan 22, 2021 09:43 AM | |
1620 | Jan 05, 2021 10:10 AM |
Activity Feed
- Posted Re: Edit application properties on FlexNet Manager Forum. Mar 24, 2021 07:53 AM
- Kudoed Re: Edit application properties for erwinlindemann. Mar 24, 2021 07:53 AM
- Posted Edit application properties on FlexNet Manager Forum. Mar 23, 2021 01:38 PM
- Got a Kudo for Re: Business Data One-Off Upload. Feb 02, 2021 07:56 AM
- Posted Re: Business Data One-Off Upload on FlexNet Manager Forum. Feb 02, 2021 07:44 AM
- Kudoed Re: Business Data One-Off Upload for JohnSorensenDK. Feb 02, 2021 07:39 AM
- Kudoed Re: Business Data One-Off Upload for kclausen. Feb 02, 2021 07:39 AM
- Posted Re: Business Data One-Off Upload on FlexNet Manager Forum. Jan 26, 2021 11:51 AM
- Got a Kudo for Business Data One-Off Upload. Jan 26, 2021 07:35 AM
- Posted Business Data One-Off Upload on FlexNet Manager Forum. Jan 25, 2021 03:30 PM
- Got a Kudo for License Keys during purchase creation. Jan 25, 2021 01:48 AM
- Posted License Keys during purchase creation on FlexNet Manager Forum. Jan 22, 2021 09:43 AM
- Got a Kudo for Publisher/SKU not found. Jan 06, 2021 04:12 AM
- Got a Kudo for Publisher/SKU not found. Jan 05, 2021 10:13 AM
- Posted Publisher/SKU not found on FlexNet Manager Forum. Jan 05, 2021 10:10 AM