About joan_mckinley

joan_mckinley · ‎Mar 17, 2023

@jdempsey , thank you for your script. I will test it in our Dev environment. Unfortunately, we need to apply them selectively to specific catalog items. 75% would use one action and 25% would need other actions.

joan_mckinley · ‎Feb 20, 2023

Thank you @jdempsey, that worked great! I appreciate you providing that script. 😊

ChrisG · ‎Nov 13, 2022

The latest agent available with Flexera One ITAM is listed as being compatible with macOS 13 (Ventura) - see the Prerequisite Software page. I have checked with the relevant development team who have confirmed that the FlexNet inventory agent that will be included in the upcoming FlexNet Manager Suite 2022 R2 release is also planned to show compatibility with macOS Ventura. On the basis of this verification (and supported by notes in the discussion thread here), it is expected that previous FlexNet inventory agent releases of macOS will also work on Ventura.

joan_mckinley · ‎Aug 19, 2022

Thank you for the assistance @TeriStevenson! I will open a ticket for the remaining part of my question.

joan_mckinley · ‎Jul 22, 2022

Thanks jdempsey and CharlesW for your information. I went ahead and created an idea for it.

joan_mckinley · ‎Jun 30, 2022

Thanks for the information jdempsey! That does answer our question. We didn't understand that an additional email will be sent every time the My Apps Email Notification scheduled task runs. That will work for our purposes, even though it is the same email. We know some of the users won't see or act on that first email. 🙂

joan_mckinley · ‎May 10, 2022

Thank you jdempsey and CharlesW for the information. We will proceed with our users clicking on the link that takes them to the My Apps page in order to keep or remove the software.

bheadley · ‎Mar 11, 2022

Hello @joan_mckinley. I am not 100% certain why you're seeing an error but I can see why the SQL above is not adding a custom property as you would like to see. The value in the '@RelativePositionTo' is set to 'Used' which is the label for one of the columns in the grid for the tab you reference in the SQL. Custom properties cannot be added directly to a grid. They need to be positioned adjacent to controls like text boxes and drop down lists/combo boxes and things like that. Once the custom property is added it can be used in a grid or added to the grid from the 'choose the columns to display' option at the top right side above the grid if it is of the type of information displayed in the grid. The product documentation has a list of controls for each of the targets to which custom controls can be added. Licenses are found specifically here: https://docs.flexera.com/FlexNetManagerSuite2021R1/EN/SystemRef/index.html#SysRef/CustomProperties/topics/CP-DBI_Licenses.html. I hope that gives you the information you need. Bill

joan_mckinley · ‎Jan 05, 2022

Thanks jdempsey! We ended up switching our SQL Server to IaaS instead of PaaS. It worked after that.

joan_mckinley · ‎Dec 08, 2021

Thank you Chris, that is very helpful!

jdempsey · ‎Sep 01, 2021

I've recently helped a customer through a process like this (though we didn't clone the app server). The high-level steps are as follows: Back up the production database and restore to the development SQL Server (potentially with a different DB name, like AppBrokerDEV vs AppBrokerPROD - this just helps keep them visually distinct) Run SQL query on AppBrokerDEV to update [WD_SiteToAdvert].[CreatedByAP] = 0 to remove "ownership" of the existing SCCM collections and deployments. (NOTE: This will prevent App Broker DEV from removing the production collections/deployments if you archive any of the catalog items on the DEV server or modify their deployment settings.) Prepare development web server with all necessary prereqs (IIS, .NET, etc.) Run App Broker setup on development web server, pointing to the restored database (AppBrokerDEV) Archive one catalog item on the DEV App Broker server and verify that the associated collections/deployments aren't removed from SCCM (verify by requesting that catalog item in production) While this process will work, I always recommend having a separate DEV SCCM environment. When sharing an SCCM system between DEV and PROD, you have to take extra precautions to ensure you aren't negatively impacting the other environment. Any new catalog items created in the DEV environment should be named in such a way to distinguish them from production catalog items (e.g. "[DEV] Adobe Acrobat DC" instead of just "Adobe Acrobat DC"). This will ensure you don't end up with naming conflicts in SCCM when the collections and deployments are created (and will also make it easier to identify the DEV versus PROD deployment objects when looking in the SCCM console). Additionally, if you end up deleting/re-creating the deployments on any of the cloned catalog items (on the DEV server), you should rename that catalog item with the [DEV] tag first. That way, when it creates new SCCM deployment objects in SCCM, it will create them with the [DEV] tag in the name. Finally, keep in mind that there is no easy way to keep the catalog items in sync between DEV and PROD after the cloning operation. Changes you make to production catalog items, such as archiving them or re-creating deployments, can cause the cloned catalog items in the DEV environment to stop working. Likewise, changes you make in the DEV environment (new catalog items, archived catalog items, modified catalog items) will not be reflected in the PROD environment. Hope that helps.

ChrisG · ‎Aug 11, 2021

You could try enabling tracking for "Rejected" records on your import to make the import process log details about each source record that is rejected from being imported: If you're running the business adapter for a beacon, look at the business adapter status through the web UI to see details from this tracing. If you're running the business adapter with a direct connection to an on-premises compliance database, you may need to look in the database for details; see information about the ECMImportLog_Object table here: Detailed Tracing.

martin_schulz · ‎Jul 30, 2021

Hi Joan, That sounds actually like a topic that we stumbled upon the last days. We needed to have data extracted which is scoped by a respective operator. To be honest, we did not deep dive into that topics completely, but that's what we know: 1. By first login of an operator, the user will be set to "isActive" internally. That is your possibility to check, if scoped content is available for that respective your. You can check the "isActive" flag in the ComplianceOperatorAudit table. 2. After a certain threshold, the operator will be set to "isActive = 0". That removes the permissions again. We guess that a value in the ComplianceTenantSetting table controls that behavior. 3. However, I wrote a script, which does actually the same steps when an operator logs in 😉 Of course, the user need to be set up with dedicated FNMS roles. You only need to define the operator ID in the attached script. The user will be set to active with that LastActive time and all permissions a synched from the roles for scoping purposes. Let me know, if that helps you. Best regards Martin

jdempsey · ‎Jun 11, 2021

You can try adding something like the following to the Custom.less style sheet located under <AppPortal>\Web\Content. body > div.ui-dialog.ui-widget.ui-widget-content.ui-corner-all.ui-draggable { //added //JD - modifies the size and positioning of alert popup dialogs //display: block; //z-index: 1002; //outline: 0px; //height: auto; max-height: 700px; //added //JD - limits the maximum height of the alert popup width: auto !important; //400px; //JD - allows the width of the alert popup to dynamically size based on the text content max-width: 1000px; //added //JD - limits the maximum width of the alert popup top: 100px !important; //417.5px; //JD - moves the top of the alert popup closer to the top of the window left: 100px !important; //<dynamic from code>; //JD - moves the left side of the alert popup closer to the left edge of the window overflow-y: auto; //added //JD - adds a vertical scrollbar if the content is too large to fit inside the maximum size alert popup (1000x700px) } You may need to play with the top, left, max-height, and max-width parameters to suit your liking. The challenge is that there is no way (that I know of) to automatically center the dialog on your window using style sheets, unless you know the window size is always the same (which you don't have control over) and you hard-code your height and width parameters. The way the above example is coded, it will dynamically size the box to fit the content, up to 1000x700 pixels, and then if there is overflowing text, it will show a vertical scrollbar to allow you to scroll down within the popup.

joan_mckinley · ‎Mar 31, 2021

Thank you @jdempsey! We will test that out and see if it will work for our customer. Thanks, Joan

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