About craig_moore

craig_moore · ‎Jul 21, 2021

We figured out this issue. We ran the CRLUTIL check utility and it turns out our CRL file was expired. We updated CRL file and works correctlynow. Thanks

craig_moore · ‎Jul 15, 2021

Below is the extract. Note that we ran a test yesterday and installed the agent on a Linux server with no errors (reported in as expected). So works with Linux but not windows from this other domain. Windows servers in same domain report in fine. Thanks [7/6/2021 11:53:11 AM (N, 0)] {2528} Error 0x80092013: The revocation function was unable to check revocation because the revocation server was offline. [7/6/2021 11:53:11 AM (N, 0)] {2528} Error 0xE050044D: Failed to create remote directory /ManageSoftRL [7/6/2021 11:53:11 AM (N, 0)] {2528} Error 0xE0690099: Specified remote directory is invalid, or could not be created [7/6/2021 11:53:11 AM (G, 0)] {2528} ERROR: Remote directory is invalid [7/6/2021 11:53:11 AM (G, 0)] {2528} Upload failed due to a server side issue. This server may be retried during this upload session. [7/6/2021 11:53:11 AM (G, 0)] {2528} WARNING: FlexNet Manager Platform has failed to upload a file to all configured upload servers; aborting attempt to upload these file(s) [7/6/2021 11:53:11 AM (G, 0)] {2528} Uploading finished [7/6/2021 11:53:11 AM (G, 0)] {2528} ************************************************************ [7/6/2021 11:53:11 AM (G, 0)] {2528} Unable to upload inventory file(s) [7/6/2021 11:53:11 AM (U, 0)] {2528} ERROR: Error (s189m263) [7/6/2021 11:53:11 AM (U, 0)] {2528} ---------------- [7/6/2021 11:53:11 AM (U, 0)] {2528} FlexNet Manager Platform could not upload the inventory. [7/6/2021 11:53:11 AM (G, 0)] {2528} Program exited with code -524484345 [7/6/2021 11:53:11 AM (G, 0)] {2528} ************************************************************

craig_moore · ‎Jul 13, 2021

Deploying agent to new beacon support internal SSL certificate. Agent installs successfully completes with servers in same domain. Am testing on a server in different domain and receiving Revocation server offline error in the installation.log. We have validated that the windows server has the required root cert and firewall updates are in place to download the crls from the distribution points. We also successfully connect to the beacon from the windows server from a browser - https://<beacon-name>/ManageSoftDL/test so everything appears fine there. Any ideas? Thanks Craig

craig_moore · ‎Jun 16, 2021

We are looking to configure gathering inventory from internet facing devices and are working on a solution leveraging our F5 load balancer to redirect external traffic to our internal beacon over https: The concern the security team has is the authentication mechanism used by the agent to communicate over HTTPS to the beacon and what measures are in place to prevent a bogus device reporting into the beacon. What is best practice configuration of the beacon to reduce security risk when attempting to gather inventory from internet facing devices. Thanks Craig

craig_moore · ‎Apr 20, 2021

We are getting the following message and error when we try run esxquery -a buf-vCenter: found VMWare vCenter Server v6.7.0 GenerateInventory(C:\_trunk\vCenter\Inventory) failed for server buf-vcenter Any ideas?

craig_moore · ‎Mar 18, 2021

Hey Maria, We are seeing a similar issue with virtual Nutanix machines with Flexera agent reporting as physical. Were you able to resolve? Thanks Craig

craig_moore · ‎Feb 02, 2021

We have a similar issue with same host name but the issue we having how our vCenter introspections impact which host is tied to the VM which impacts licensing such as Red Hat. So for example the production Redhat VM server is deployed in California and vCenter correctly linked that server to host in California. Our red hat license correctly reported consumption based on that host in California. In the DR site in Miami the DR Red Hat server with same name is powered off but shows in the vCenter instance in Miami. So the problem now is that when we first ran the Miami vCenter instance introspection this past weekend the host for the red hat server California VM was moved to a host in Miami reporting as powered down. This then updated the consumption on the Red Hat license as we now show that we have to license the host in Miami even though powered off and does not correctly report the production VM located in California linked to the host there. Any ideas on how we would configure FNMS Cloud to address this issue?

craig_moore · ‎Jan 12, 2021

Thanks. I found another thread on this topic which appeared to indicate that with cloud it was not possible as t he Inventory Adapter code is updated from the "master" prior to any imports and your updates will be removed. Additionally, if you "disconnect" the beacon in order to run the inventory, there is an additional hash check to ensure that no code in the Inventory Adapter was changed and the inventory will be discarded and not loaded. Not sure if this is still the case (am thinking yes) or as you suggested if protecting the adapter files on the file system level would address. Will try and test out. I have found a few limitations with cloud versus on-prem that I am trying to figure out if I can still do another way. Another example is inventory replication from prod to dev (ndi files) with web.config but that does not appear to be possible in cloud from what I can see. https://community.flexera.com/t5/FlexNet-Manager-Forum/Update-SCCM-readers-to-just-import-servers/td-p/96316

craig_moore · ‎Jan 11, 2021

We are a FNMS Cloud customer and are setting up UAT environment to match as best as possible the prod environment. We are looking at configuring the SCCM job and given 1000 device limit in UAT FNMS cloud is it possible to configure the SCCM inventory adapter to import only 500 devices? Thanks Craig

craig_moore · ‎Dec 07, 2020

We have completed some clean up activities and wanted to reset peak consumption so PVU license no longer shows as at risk. I remember we could do this in an earlier version but can't see how to do on FNMS 2020 R2. Any ideas? Thanks

craig_moore · ‎Nov 30, 2020

I know several configuration requirements in order for IBM to accept FNMS as alternative to ILMT but am not sure if enabling file evidence is one. Thanks Craig

craig_moore · ‎Oct 08, 2020

The webinar mentions future enhancements to agent to detect edition and also for FNMS to handle bundles. Is that yet in place? Thanks Craig

craig_moore · ‎Oct 07, 2020

We are working on an FNMS implementation and getting some push back from IT security on enabling IIS basic authentication with PCI compliance in scope. Web Server > Security > Basic Authentication (page 88 of install guide) Web Server > Security > Windows Authentication Anyone have details on specific details/functionality for requirement of basic authentication and a method to possibly disable? Thanks Craig

craig_moore · ‎Oct 01, 2020

do you know if the enhancement open for gMSA functionality has been added yet? (issue number IOJ-1922401). Thanks Craig

craig_moore · ‎Jun 03, 2020

Just had call with Flexera on this is apparently a bug. Details below...until fix we need to adjust our steps when upgrading other customers where file exclusions are configured. #CustCall Provided customer workaround Logged as bug and enhancement Please refer to, Bug: IOJ-2119536 Enhancement: IOJ-2119539 Workaround: Only for on-prem: Run query, against FNMSCompliance db: SELECT [BeaconTargetPropertyID] ,[BeaconTargetID] ,[KeyName] ,[Value] ,[TenantID] FROM [FNMP].[dbo].[BeaconTargetPropertyValue_MT] ORDER BY [FNMP].[dbo].[BeaconTargetPropertyValue_MT].BeaconTargetID Delete any records where KeyName is CTrackerExcludeDirectory (and the BeaconTargetID links to 'target__unix' in the BeaconTarget_MT table) 'UPDATE BeaconPolicy SET RevisionNumber = RevisionNumber + 1' - This will remove the exclude directory from the beacon policy, and then agent policy (for Unix devices). Note that the cached device configuration contents.ndc on an agent device will cause the 'original' value to be restored to config.ini on the next policy run after exclude directory is removed from the FNMS db policy properties. If this is not desired, the 'cache' and 'pkgcache' directories on the agent machine in /var/opt/managesoft/launcher should be deleted and then policy reapplied. However, please note that if the Inventory Settings page in the FNMS UI is saved again, the exclude directory property will be added to BeaconTargetPropertyValue_MT again, requiring the above workaround (1 - 4) to be applied to remove it.

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Date Last Visited	‎Jul 21, 2021 02:16 PM

Re: Revocation server offline error

Re: Revocation server offline error

Revocation server offline error

authentication method when Gathering inventory from internet facing devices

Re: VMware Stand-alone Inventory Agent for FlexNet Manager Suite

Re: Nutanix AHV Inventory using FNMS Agent

How to configure FNMS to treat same host name to support DR setup and vCenter

Re: Limit SCCM import job

Limit SCCM import job

Reset Peak Consumption on PVU sub cap license

File evidence required for IBM Sub Cap reporting?

Re: Updated FlexNet Inventory agent for Oracle Java compliance

Requirement for IIS Basic Authentication role/service

Re: Using gMSA account for the FNMS service sccount

Re: Exclusions removed on agent after upgrade

Re: Revocation server offline error

Re: Revocation server offline error

Revocation server offline error

authentication method when Gathering inventory from internet facing devices

Re: VMware Stand-alone Inventory Agent for FlexNet Manager Suite

Re: Nutanix AHV Inventory using FNMS Agent

How to configure FNMS to treat same host name to support DR setup and vCenter

Re: Limit SCCM import job

Limit SCCM import job

Reset Peak Consumption on PVU sub cap license