About msutharh

msutharh · ‎Jun 24, 2021

After replacing file 'Flexera.Web.Logic.dll' All Asset module is working but it gives error while accessing Dashboard. 😀

msutharh · ‎Jun 23, 2021

Yesterday we have upgraded FNMS from 2020 R1 to 2020 R2 after that we got error while accessing any modules from Hardware Assets. It gives the Unexpected error. Below is the error in WebUI log. ---------------------------------- [ERROR 2021-06-24 09:37:01,211 62671ms GET /Suite/Assets/List/All INROOT\test.svcf UnhandledErrors ] An unexpected error occurred (926e15df-49ea-4f39-8006-1a1f7ca2a566) System.Web.HttpException (0x80004005): Error executing child request for handler 'System.Web.Mvc.HttpHandlerUtil+ServerExecuteHttpHandlerAsyncWrapper'. ---> System.ArgumentException: An item with the same key has already been added. at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource) at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add) at DevExpress.Xpo.Metadata.ReflectionClassInfo.QueryOwnMember(String memberName) at DevExpress.Xpo.Metadata.XPClassInfo.FindMember(String memberName) at DevExpress.Xpo.Metadata.XPClassInfo.GetMember(String memberName) at ManageSoft.Database.Xpo.XpoSession.OverrideSortColumn(Type p_ObjectType, String p_Column, Func`2 p_SortSqlFunc) at Flexera.Web.Core.Display.UiHelper_Grid.OverrideSortValueRangeColumn(String columnName, Type propertyType, XpoSession session, Type elementType, IEnumerable`1 dataSource) at Flexera.Web.Core.Display.UiHelper_Grid.ConfigureRangeColumn(UiHelper ui, MVCxGridViewColumn column, ModelMetadata propertyMetadata, GridCustomSettings settings) at Flexera.Web.Core.Display.UiHelper_Grid.ConfigureColumns(UiHelper ui, GridCustomSettings settings, Boolean allowScrolling) at Flexera.Web.Core.Display.UiHelper_Grid.ConfigureGrid(UiHelper ui, GridCustomSettings settings, Func`2 noResultsRazor, Boolean allowScrolling, Boolean delayLoad, Boolean showAllRecords) at Flexera.Web.Core.Display.UiHelper_Grid.<>c__DisplayClass2.<Grid>b__1(GridCustomSettings settings) at Flexera.Web.Core.Display.DevExpressHelper.GridViewCustom(ExtensionsFactory factory, Action`1 method) at Flexera.Web.Core.Display.UiHelper_Grid.RenderGridInternal(UiHelper ui, IViewModel modelType, IEnumerable modelList, Action`1 customSettings, GridCustomSettings baseSettings) at Flexera.Web.Core.Display.UiHelper_Grid.RenderGrid(UiHelper ui, IViewModel modelType, IEnumerable modelList, Action`1 customSettings, GridCustomSettings baseSettings) at Flexera.Web.Core.Display.UiHelper_Grid.GridForModel(UiHelper ui, Func`2 toolbarRazor, Func`2 noResultsRazor, Boolean allowSelection, Boolean crossPageSelection, Boolean showFilter, Boolean showSearch, Boolean delayLoad, Boolean showToolbar, GridCustomSettings baseSettings) at ASP._Page_Views_Assets_List_Grid_cshtml.Execute() in g:\ProgramFiles\Flexera Software\FlexNet Manager Platform\WebUI\Views\Assets\List_Grid.cshtml:line 52 at System.Web.WebPages.WebPageBase.ExecutePageHierarchy() at System.Web.Mvc.WebViewPage.ExecutePageHierarchy() at Flexera.Web.Core.Display.WebViewBase`2.ExecutePageHierarchy() at System.Web.WebPages.WebPageBase.ExecutePageHierarchy(WebPageContext pageContext, TextWriter writer, WebPageRenderingBase startPage) at System.Web.Mvc.ViewResultBase.ExecuteResult(ControllerContext context) at System.Web.Mvc.ControllerActionInvoker.<>c__DisplayClass1a.<InvokeActionResultWithFilters>b__17() at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation) at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass25.<BeginInvokeAction>b__22(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeAction(IAsyncResult asyncResult) at System.Web.Mvc.Controller.<>c__DisplayClass1d.<BeginExecuteCore>b__18(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncResultWrapper.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar) at System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncResultWrapper.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar) at System.Web.Mvc.Controller.EndExecute(IAsyncResult asyncResult) at System.Web.Mvc.MvcHandler.<>c__DisplayClass8.<BeginProcessRequest>b__3(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncResultWrapper.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar) at System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult) at System.Web.Mvc.HttpHandlerUtil.ServerExecuteHttpHandlerWrapper.<>c__DisplayClass4.<Wrap>b__3() at System.Web.Mvc.HttpHandlerUtil.ServerExecuteHttpHandlerWrapper.Wrap[TResult](Func`1 func) at System.Web.HttpServerUtility.ExecuteInternal(IHttpHandler handler, TextWriter writer, Boolean preserveForm, Boolean setPreviousPage, VirtualPath path, VirtualPath filePath, String physPath, Exception error, String queryStringOverride) at System.Web.HttpServerUtility.ExecuteInternal(IHttpHandler handler, TextWriter writer, Boolean preserveForm, Boolean setPreviousPage, VirtualPath path, VirtualPath filePath, String physPath, Exception error, String queryStringOverride) at System.Web.HttpServerUtility.Execute(IHttpHandler handler, TextWriter writer, Boolean preserveForm, Boolean setPreviousPage) at System.Web.HttpServerUtility.Execute(IHttpHandler handler, TextWriter writer, Boolean preserveForm) at System.Web.Mvc.Html.ChildActionExtensions.ActionHelper(HtmlHelper htmlHelper, String actionName, String controllerName, RouteValueDictionary routeValues, TextWriter textWriter) at System.Web.Mvc.Html.ChildActionExtensions.Action(HtmlHelper htmlHelper, String actionName, String controllerName, RouteValueDictionary routeValues) at ASP._Page_Views_Assets_List_cshtml.Execute() in g:\ProgramFiles\Flexera Software\FlexNet Manager Platform\WebUI\Views\Assets\List.cshtml:line 64 at System.Web.WebPages.WebPageBase.ExecutePageHierarchy() at System.Web.Mvc.WebViewPage.ExecutePageHierarchy() at Flexera.Web.Core.Display.WebViewBase`2.ExecutePageHierarchy() at System.Web.WebPages.StartPage.ExecutePageHierarchy() at System.Web.WebPages.WebPageBase.ExecutePageHierarchy(WebPageContext pageContext, TextWriter writer, WebPageRenderingBase startPage) at System.Web.Mvc.ViewResultBase.ExecuteResult(ControllerContext context) at System.Web.Mvc.ControllerActionInvoker.<>c__DisplayClass1a.<InvokeActionResultWithFilters>b__17() at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation) at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass25.<BeginInvokeAction>b__22(IAsyncResult asyncResult)

msutharh · ‎Jun 23, 2021

@ChrisG It works for me after replacing the file. Now another issue is unable to open any module from Hardware Assets. It gives the Unexpected error. Below is the error in WebUI log. ---------------------------------- [ERROR 2021-06-24 09:37:01,211 62671ms GET /Suite/Assets/List/All INROOT\test.svcf UnhandledErrors ] An unexpected error occurred (926e15df-49ea-4f39-8006-1a1f7ca2a566) System.Web.HttpException (0x80004005): Error executing child request for handler 'System.Web.Mvc.HttpHandlerUtil+ServerExecuteHttpHandlerAsyncWrapper'. ---> System.ArgumentException: An item with the same key has already been added. at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource) at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add) at DevExpress.Xpo.Metadata.ReflectionClassInfo.QueryOwnMember(String memberName) at DevExpress.Xpo.Metadata.XPClassInfo.FindMember(String memberName) at DevExpress.Xpo.Metadata.XPClassInfo.GetMember(String memberName) at ManageSoft.Database.Xpo.XpoSession.OverrideSortColumn(Type p_ObjectType, String p_Column, Func`2 p_SortSqlFunc) at Flexera.Web.Core.Display.UiHelper_Grid.OverrideSortValueRangeColumn(String columnName, Type propertyType, XpoSession session, Type elementType, IEnumerable`1 dataSource) at Flexera.Web.Core.Display.UiHelper_Grid.ConfigureRangeColumn(UiHelper ui, MVCxGridViewColumn column, ModelMetadata propertyMetadata, GridCustomSettings settings) at Flexera.Web.Core.Display.UiHelper_Grid.ConfigureColumns(UiHelper ui, GridCustomSettings settings, Boolean allowScrolling) at Flexera.Web.Core.Display.UiHelper_Grid.ConfigureGrid(UiHelper ui, GridCustomSettings settings, Func`2 noResultsRazor, Boolean allowScrolling, Boolean delayLoad, Boolean showAllRecords) at Flexera.Web.Core.Display.UiHelper_Grid.<>c__DisplayClass2.<Grid>b__1(GridCustomSettings settings) at Flexera.Web.Core.Display.DevExpressHelper.GridViewCustom(ExtensionsFactory factory, Action`1 method) at Flexera.Web.Core.Display.UiHelper_Grid.RenderGridInternal(UiHelper ui, IViewModel modelType, IEnumerable modelList, Action`1 customSettings, GridCustomSettings baseSettings) at Flexera.Web.Core.Display.UiHelper_Grid.RenderGrid(UiHelper ui, IViewModel modelType, IEnumerable modelList, Action`1 customSettings, GridCustomSettings baseSettings) at Flexera.Web.Core.Display.UiHelper_Grid.GridForModel(UiHelper ui, Func`2 toolbarRazor, Func`2 noResultsRazor, Boolean allowSelection, Boolean crossPageSelection, Boolean showFilter, Boolean showSearch, Boolean delayLoad, Boolean showToolbar, GridCustomSettings baseSettings) at ASP._Page_Views_Assets_List_Grid_cshtml.Execute() in g:\ProgramFiles\Flexera Software\FlexNet Manager Platform\WebUI\Views\Assets\List_Grid.cshtml:line 52 at System.Web.WebPages.WebPageBase.ExecutePageHierarchy() at System.Web.Mvc.WebViewPage.ExecutePageHierarchy() at Flexera.Web.Core.Display.WebViewBase`2.ExecutePageHierarchy() at System.Web.WebPages.WebPageBase.ExecutePageHierarchy(WebPageContext pageContext, TextWriter writer, WebPageRenderingBase startPage) at System.Web.Mvc.ViewResultBase.ExecuteResult(ControllerContext context) at System.Web.Mvc.ControllerActionInvoker.<>c__DisplayClass1a.<InvokeActionResultWithFilters>b__17() at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation) at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass25.<BeginInvokeAction>b__22(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeAction(IAsyncResult asyncResult) at System.Web.Mvc.Controller.<>c__DisplayClass1d.<BeginExecuteCore>b__18(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncResultWrapper.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar) at System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncResultWrapper.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar) at System.Web.Mvc.Controller.EndExecute(IAsyncResult asyncResult) at System.Web.Mvc.MvcHandler.<>c__DisplayClass8.<BeginProcessRequest>b__3(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncResultWrapper.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar) at System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult) at System.Web.Mvc.HttpHandlerUtil.ServerExecuteHttpHandlerWrapper.<>c__DisplayClass4.<Wrap>b__3() at System.Web.Mvc.HttpHandlerUtil.ServerExecuteHttpHandlerWrapper.Wrap[TResult](Func`1 func) at System.Web.HttpServerUtility.ExecuteInternal(IHttpHandler handler, TextWriter writer, Boolean preserveForm, Boolean setPreviousPage, VirtualPath path, VirtualPath filePath, String physPath, Exception error, String queryStringOverride) at System.Web.HttpServerUtility.ExecuteInternal(IHttpHandler handler, TextWriter writer, Boolean preserveForm, Boolean setPreviousPage, VirtualPath path, VirtualPath filePath, String physPath, Exception error, String queryStringOverride) at System.Web.HttpServerUtility.Execute(IHttpHandler handler, TextWriter writer, Boolean preserveForm, Boolean setPreviousPage) at System.Web.HttpServerUtility.Execute(IHttpHandler handler, TextWriter writer, Boolean preserveForm) at System.Web.Mvc.Html.ChildActionExtensions.ActionHelper(HtmlHelper htmlHelper, String actionName, String controllerName, RouteValueDictionary routeValues, TextWriter textWriter) at System.Web.Mvc.Html.ChildActionExtensions.Action(HtmlHelper htmlHelper, String actionName, String controllerName, RouteValueDictionary routeValues) at ASP._Page_Views_Assets_List_cshtml.Execute() in g:\ProgramFiles\Flexera Software\FlexNet Manager Platform\WebUI\Views\Assets\List.cshtml:line 64 at System.Web.WebPages.WebPageBase.ExecutePageHierarchy() at System.Web.Mvc.WebViewPage.ExecutePageHierarchy() at Flexera.Web.Core.Display.WebViewBase`2.ExecutePageHierarchy() at System.Web.WebPages.StartPage.ExecutePageHierarchy() at System.Web.WebPages.WebPageBase.ExecutePageHierarchy(WebPageContext pageContext, TextWriter writer, WebPageRenderingBase startPage) at System.Web.Mvc.ViewResultBase.ExecuteResult(ControllerContext context) at System.Web.Mvc.ControllerActionInvoker.<>c__DisplayClass1a.<InvokeActionResultWithFilters>b__17() at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation) at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass25.<BeginInvokeAction>b__22(IAsyncResult asyncResult)

msutharh · ‎Jun 23, 2021

we are not using Zscaler security endpoint.

msutharh · ‎Jun 23, 2021

Today we have upgraded FNMS 2020 R1 to 2020 R2 after that we got below error. And another error while accessing https://localhost/Suite/

msutharh · ‎Jun 15, 2021

Currently we don't have integration between Flexera to ServiceNow, and as per requirement we need to integrate Servicenow into FNMS. Also we know that it requires license to integrate for on-prem. But if we migrate it from on-prem to cloud do we still required license to integrate or we can get default enable? FNMS Version : 2017 R1 Servicenow Version : Paris

msutharh · ‎May 06, 2021

Someone from our team has deleted one Purchase Order. Is there anyway to recover that PO and also want to know who has deleted it?

msutharh · ‎Apr 07, 2021

We have integrated SCCM into Flexera. From yesterday due to some technical issue unable to login into SCCM Database and, Full Reconciliation got failed. We have already Ignore the inventory option from Beacon for SCCM connection also enable Connection in test mode but however, still, it is failing at SCCM Inventory import. Is there any other way to exclude SCCM integration so that Full Reconciliation not get impacted?

msutharh · ‎Apr 01, 2021

@kclausenThanks for the information. support ticket has already logged (Case ID : 02378219).

msutharh · ‎Apr 01, 2021

nothing found in log files. Here I am attaching log files.

msutharh · ‎Apr 01, 2021

Facing issue while updating SKU/PURL. Downloaded the latest PURL & SKU from the PLC site and update it manually but it gives the below error. Delete all the folders under "G:\ProgramData\Flexera Software\FlexeNet Manager Platform\DataImport\Content\" but the same error. Can anyone help me to resolve this? [2021-04-01 11:17:52,253] [INFO ] Cabinet PURL-Oracle.cab [2021-04-01 11:17:52,253] [INFO ] [2021-04-01 11:17:52,253] [INFO ] Extracting G:\ProgramData\Flexera Software\FlexeNet Manager Platform\DataImport\Conten t\SKU\.temp-extract\PURL-Oracle\SKU.sql [2021-04-01 11:17:52,253] [INFO ] Extraction completed successfully. [2021-04-01 11:17:52,253] [INFO ] Extraction completed in 6s 124ms [2021-04-01 11:17:52,253] [INFO ] Importing (using SkuRecognitionImporter) "G:\ProgramData\Flexera Software\FlexeNet Man ager Platform\DataImport\Content\SKU\.temp-extract" into group "" [2021-04-01 11:17:52,269] [INFO ] Executing command: G:\ProgramFiles\Flexera Software\FlexNet Manager Platform\DotNet\bi n\ShadowHost.exe "G:\ProgramFiles\Flexera Software\FlexNet Manager Platform\DotNet\bin\ImportPURL.exe" -ie "G:\ProgramDa ta\Flexera Software\FlexeNet Manager Platform\DataImport\Content\SKU\.temp-extract" [2021-04-01 11:34:26,382] [ERROR] Unexpected error occured [2021-04-01 11:34:26,382] [ERROR] ManageSoft.Compliance.Logic.Core.Impl.Licensing.RecognitionImport.ContentImportExcepti on: Could not import G:\ProgramData\Flexera Software\FlexeNet Manager Platform\DataImport\Content\SKU\.temp-extract ---> ManageSoft.Compliance.Logic.Core.API.ImportRecognitionExecuteException: Error occurred when running the command to exec ute the population script '' using command 'G:\ProgramFiles\Flexera Software\FlexNet Manager Platform\DotNet\bin\ImportPURL.exe "G:\ProgramFiles\F lexera Software\FlexNet Manager Platform\DotNet\bin\ImportPURL.exe" -ie "G:\ProgramData\Flexera Software\FlexeNet Manage r Platform\DataImport\Content\SKU\.temp-extract"'. Error code returned by command: 1 at ManageSoft.Compliance.Logic.Core.Impl.Licensing.RecognitionImport.SkuRecognitionImporter.Import(String groupName, DirectoryInfo ContentFolder) at ManageSoft.Compliance.Logic.Core.Impl.Licensing.RecognitionImport.ContentImport.Run(EARLImportMode mode, String gr oupName) --- End of inner exception stack trace --- at ManageSoft.Compliance.Logic.Core.Impl.Licensing.RecognitionImport.ContentImport.Run(EARLImportMode mode, String gr oupName) at ManageSoft.Compliance.Console.RecognitionImportTool.ImportSku() [2021-04-01 11:34:26,382] [ERROR] Could not import G:\ProgramData\Flexera Software\FlexeNet Manager Platform\DataImport\ Content\SKU\.temp-extract [2021-04-01 11:34:26,382] [ERROR] Error occurred when running the command to execute the population script '' using command 'G:\ProgramFiles\Flexera Software\FlexNet Manager Platform\DotNet\bin\ImportPURL.exe "G:\ProgramFiles\F lexera Software\FlexNet Manager Platform\DotNet\bin\ImportPURL.exe" -ie "G:\ProgramData\Flexera Software\FlexeNet Manage r Platform\DataImport\Content\SKU\.temp-extract"'. Error code returned by command: 1 [2021-04-01 11:34:26,460] [DEBUG] Existing task execution id: 270750 for sessionID: d71c768f-80cd-45e2-a666-99bd3f9a73f 9, EventTypeId: 177 [2021-04-01 11:34:26,679] [DEBUG] Update the step with execution ID: 270750, EventTypeID: 177, StepID: 28, EventID: 1896 3123, SessionUID: d71c768f-80cd-45e2-a666-99bd3f9a73f9 [2021-04-01 11:34:26,851] [ERROR] ARL/SKU/EOSL tasks (Import, Extract) have failed. Please check the ARL/SKU log files f or the detailed error message. PS G:\ProgramFiles\Flexera Software\FlexNet Manager Platform\DotNet\bin>

msutharh · ‎Mar 25, 2021

@Ronny_OO7 Even I have the same issue. Couldn't find settings tab.

msutharh · ‎Feb 17, 2021

Is there any way to change "FlexNet Manager Suite" header logo with custom logo? We are using 2020 R1 on-prem.

msutharh · ‎Sep 16, 2020

@JohnSorensenDK I have attached SQL query. I am also able to execute the query and get output in result window. but it was not executing while creating store procedure. It shows blank records. can someone help me on this to create store procedure for auto download this report on particular schedule?

msutharh · ‎Sep 16, 2020

@mfranz I have created update statement as below. update ComplianceComputer set compliancecomputerroleid = '1' where IPAddress like '%172.20.129.%' or IPAddress like '%172.26.9.%'and ComplianceComputerRoleID='7' How can we hardcode same thing in BusinessAdapter ?

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Re: Error while access any module from Hardware Assets

Error while access any module from Hardware Assets

Re: FNMS GUI not working post upgrade to 2020 r2

Re: FNMS GUI not working post upgrade to 2020 r2

FNMS GUI not working post upgrade to 2020 r2

FNMS to Servicenow Integration

Recover Deleted PO

SCCM import failed

Re: PURL & SKU Update failed

Re: PURL & SKU Update failed

PURL & SKU Update failed

Re: Analytics/Cognos – connection to SQL server fails when server is configured to use TLS 1.2

Change FNMS Logo

Re: Report builder in SQL

Re: Device Role based on Subnets

Raw file path for multiple computers

Reports in excel format take huge time

Re: Known Issue: Data warehouse export step "Snapshot Optimization_Snapshot_FACT data" may fail with...

Re: Known Issue: Data warehouse export step "Snapshot Optimization_Snapshot_FACT data" may fail with...

Solarwind connection import failed

Re: Hostname character limit change

Re: Hostname character limit change

Re: An error has occurred while retrieving information; you may need to refresh the page. Error ID: ...

Re: Packagename with Approver

Packagename with Approver