Reset or change 2FA for SVR

[wmahmood2]

What is the process for resetting 2FA on an SVR account?

A community article refers to contacting the community support for assistance in this matter

Regards

Waqas

[arodziewicz]

Hi Waqas,

Thank you for contacting Flexera. I was not able to match your username to the account. I would need to open a support case to reset 2FA for an account. Could you please provide your company/account name or any other info that would allow me to open a case for you. 

Regards,

Artur Rodziewicz

Senior Technical Support Engineer

Flexera

[wmahmood]

Hello Waqas,

Artur or one of our support engineers can help you reset your 2 Factor Authentication if you can send us your username and company details. You can either create a case via the portal or send an email to support@flexera.com stating your company name and username. We would also have to verify your identity so if you can send us an email from your official email address. 

Best Regards,

Waqas Mahmood