InstallAnywhere Knowledge Base

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InstallAnywhere Knowledge Base

InstallAnywhere Triage and Preliminary Troubleshooting

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Providing the necessary information to allow a Support Engineer to begin troubleshooting your issue is one of the best ways to avoid delays. This article discusses what type of information to include and how to gather it when submitting an InstallA...
by Community Manager tony_flexera Community Manager

Determining Whether a Silent Install Was Successful

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SummaryWays to check for errors and determine if a silent installation was successfulSynopsisWhen an installation runs in silent mode, there is no user interaction. As a result, no output is displayed to the end user notifying them whether or not an ...
by Flexera tphamda Flexera

Invalid unzip command found error message at install time on Linux or Solaris

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SummaryThis article discusses the "unzip: not found" and "Invalid unzip command found" error messages when installing to a Linux or Solaris machineSymptomsWhen running an installer targeted for Linux or Solaris, the following errors appear during lau...
by Flexera tphamda Flexera

Execute Uninstaller Action Does Not Uninstall

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SummaryThis article is related to an instance where the Execute Uninstaller action is used to call the uninstaller of a previous installed product but when the action is executed, it does not uninstall the product.SynopsisThis article is related to a...
by Flexera sunshine Flexera

How do you Remove the InstallAnywhere Logo Text from the Installer Panels?

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SummaryHow do you Remove the InstallAnywhere Logo Text from the Installer Panels?QuestionHow do you Remove the InstallAnywhere Logo Text from the Installer Panels?AnswerThe removal of InstallAnywhere branding is not supported by Flexera Software. I...
by Flexera tphamda Flexera

Installer User Interface Mode Not Supported Error Occurs on Certain Platforms and/or with Certain Versions of Java

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SummaryThis articles discusses how to resolve the "Installer User Interface Mode Not Supported" error when it only occurs on some platforms or with some versions of JavaSymptomsA dialog appears after launching an installer displaying the following er...
by Flexera tphamda Flexera

Results Variables for Get User Input Panels and Consoles

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SummaryInformation on how user input is recorded for the different Get User Input panels and consolesSynopsisResults Variables store the results of the end-user?s input during a Get User Input panel or console. The default value for the Results Varia...
by Flexera tphamda Flexera

How to Have a Response File's Default Variable Values not Overwritten During Install

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SummaryHow to have default variable values set by a response file and avoid it from getting overwritten by runtime actionsSynopsisHow to have default variable values set by a response file and avoid it from getting overwritten by runtime actions.Disc...
by Flexera tphamda Flexera

Installer Exit Codes on Linux when using InstallAnywhere

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SummaryThis article explains how to convert installer exit codes to the 0-255 range used on LinuxSynopsisWhen retrieving installer exit codes on Linux, the exit code may not match with InstallAnywhere's documented Installer Exit Codes. This article e...
by Flexera tphamda Flexera

Creating a VM Pack Using the Create JRE VM Pack Wizard

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SummaryHow to create a JVM pack using InstallAnywhere's Create JRE VM Pack WizardSynopsisThis article provides steps on creating JRE VM packs using the built-in wizard for InstallAnywhere.DiscussionTo create a JRE VM pack within InstallAnywhere: In t...
by Flexera tphamda Flexera