Isuue with entering Oracle DB credentials

[Sumita]

We are seeing a very rare issue/ error pop up while entering the  Oracle DB credential

I have attached the same - 

Could anyone please help us with this -

Thanks & regards

Sumita 

[JohnSorensenDK]

@Sumita 

Can you connect to this Oracle SID from the appliance, e.g. the port could be blocked between the appliance and this Oracle instance?

If you need further assistance troubleshooting the issue you may want to create a support case.

Thanks,