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Isuue with entering Oracle DB credentials

Sumita
By
Level 2

We are seeing a very rare issue/ error pop up while entering the  Oracle DB credential

I have attached the same - 

Could anyone please help us with this -

 

Thanks & regards

Sumita 

(1) Reply

JohnSorensenDK
By Moderator Moderator
Moderator

@Sumita 

Can you connect to this Oracle SID from the appliance, e.g. the port could be blocked between the appliance and this Oracle instance?

If you need further assistance troubleshooting the issue you may want to create a support case.

Thanks,