Flexera One Knowledge Base

What is the ECCN (Export Control Classification Number) for Flexera One?

While many Flexera One products do not require an ECCN (Export Control Classification Number), the following products do require an ECCN: ProductECCNIT Asset Management Complete5D002IT Asset Management Standard5D002IT Visibility5D002 In the ECCN: ...

Updated IPs list for all EU customers with ServiceNow and IP whitelisting enabled.

Due to an unintentional change in the VPC that ended up replacing the NAT Gateway, the IPs of the NAT Gateway (that we previously communicated with the customers) were changed. Customers will need to add the following IPs to their whitelist: IPs cu...

How to register ITV beacon from when system doesn't have web browser or access to internet

Symptoms: In today’s world, production Windows Servers are locked down and won’t have internet access through a web browser. It seems that in order to install an ITV Beacon, that specific Windows Server must have internet access through a local web ...

Major Incident Post-Mortems (aka RCAs) for Flexera SaaS Services

This article describes Flexera's policy for publishing post-mortems (also known as root cause analyses, or RCAs) for major incidents affecting Flexera's SaaS products. All Priority 1 (P1) and selected Priority 2 (P2) Incidents are followed up with...

Import Printers and Network Devices from BMC (Baseboard Management Component) Discovery into FlexeraOne IT Visibility

FlexeraOne ITAM, BMC Discovery adapter, extended to import Printers and Network Devices into Flexera One IT Visibility. Extended Flexera BMC Discovery adapter will provide more visibility into your organization's IT Assets by importing Printer and N...

Enable high fidelity OS evidence for import from FNMS to IT Visibility

Introduction For IT Visibility to import high fidelity OS information, it needs a specific set of properties that FNMS versions 2020 R2 and below do not provide. This page contains information on how to enable FNMS 2020 R2 and below to extract the ...