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Hi there,
I am in the process of setting up Flexera one from scratch. Needless to say I am bashing my head against the wall here. I've been following the guides onilne, but frankly they aren't giving me the same outcome as shown on video and in documentation.
Right now, I've got the Beacon setup and communicating. And i've got the Agent installed on a single device. However, try as I might I can not get the agent to populate the inventory. Now I am certain i am doing something wrong, but I don't know what.
Is there a step by step guide on setting Flexera one up from scratch?
Feb 01, 2023 07:11 PM
Feb 01, 2023 07:52 PM
You can also examine the agent logs to see if it ran and collected inventory.
https://community.flexera.com/t5/FlexNet-Manager-Knowledge-Base/FlexNet-Manager-Suite-Logging-Reference/ta-p/152865; scroll down to "FlexNet inventory agent logging".
--Mark
Feb 02, 2023 08:58 AM
What are you working upon ? Cloud or SaaS.. Ping me, I will guide you to set it up.
Feb 02, 2023 11:21 AM
Awesome, thanks. I will ping you shortly.
Feb 02, 2023 06:18 PM
In regards to the Flexera Agent, you'll want to pay close attention to configuring a bootstrap file (mgssetup.ini for windows, mgsft_rollout_response for *nix) section of the documentation that @tjohnson1 mention. But like what @mfeinman shared, your best bet at figuring out where to start troubleshooting the Flexera agent, would be reviewing the logs (C:\windows\temp\ManageSoft for windows, /var/opt/managesoft/log for *nix).
Feb 02, 2023 04:41 PM